Senior Business Intelligence Analyst - SFSS - FT - Days - DIO
Memorial Healthcare System
Summary
Performs in a lead role to provide information to managers and executives, which helps them optimize their clinical, financial and operational results.
Job description
Responsibilities
- Communicates with customers to understand intent of requests, performs follow ups and provides status updates, sharing known limitations of data and/or dashboards to internal and external customers, facilitating understanding of, and confidence in, the information presented.
- Serves as a resource for training and consultation on dashboard development and utilization. Performs presentations on dashboard development, use, validation and education.
- Maintains documentation for all dashboards, scorecard system and data sources created by the department.
- Supports end users and organizational leadership in obtaining quantitative and qualitative data analytics, visualizations, and insights inclusive of reporting of patterns and trends to assist with decision making and improve business operations.
- Develops summary and detail level dashboards, maps, reports, analyses, MOR presentations, balanced scorecard system which represent clinical, operational and/or financial data that concisely, effectively and efficiently present the data to the target audience from any level of the organization.
- Manages and submits information to external organizations.
- Insures data integrity by validating data utilized in reports and in dashboards for accuracy and completeness. Assesses available data and determines methodologies and solutions to address inclusions/exclusions for insufficient, erroneous and outlier data when developing dashboards.
- Develops and communicates recommendations to all customers on dashboard design/visualizations to optimize effective and efficient use of data within the specifications of the request, and outside the specifications of the request when doing so will enhance the utility of the data/dashboard.
Complexity of Work
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires ability to process and understand customer needs relating to providing information.
Requirements
- Bachelor's degree in Accounting, Finance, Business or health care related field
- Five (5) years of experience in a healthcare setting with experience in finance, business intelligence, or clinical systems
- Some level of experience with SQL or other database/analytics software
- Expertise with BI tools such as Tableau to create models, dashboards or other analytics (preferred)
- Critical thinking skills
- Effective communication skills
- Decisive judgment
- Ability to work with minimal supervision
Company overview
Memorial Healthcare System is one of the largest not-for-profit healthcare systems in the United States, headquartered in Hollywood, Florida. Founded in 1953, the organization operates six major hospitals including Memorial Regional Hospital, Memorial Hospital West, Memorial Hospital Miramar, Memorial Hospital Pembroke, and the renowned Joe DiMaggio Children's Hospital. With approximately 17,000 employees, Memorial Healthcare System provides a comprehensive continuum of care ranging from primary care services to advanced tertiary and quaternary programs such as adult and pediatric cardiac transplant, bone marrow transplant, trauma care, and intensive care services. The system has earned numerous prestigious awards including recognition as a Florida Cancer Center of Excellence, U.S. News and World Report Best Hospitals for Rehabilitation, and Great Place to Work certification. Memorial Healthcare System is committed to delivering patient-centered care through innovative medical services including cancer care, cardiac and vascular services, neuroscience, orthopedics, pediatrics, and women's health services, while maintaining a strong focus on community outreach and medical education programs.