Senior Business System Analyst
Sentara Health
Summary
This role supports the DSNP clinical line of business by delivering reporting, analytics, and quality initiative support to improve clinical outcomes, operational efficiency, Model of Care performance, and STARS reporting requirements. The position provides advanced analytical insight, identifies data gaps, builds dashboards and reports, and partners closely with stakeholders across DSNP and Cardinal operations.
Job description
This role functions as a bridge between clinical operations and IT, translating business and clinical needs into effective reporting and analytics solutions. The analyst will support pending report enhancements, DSNP–Cardinal reporting alignment, and large-scale program initiatives such as Circle of Care. Success in this role requires strong communication, stakeholder management, and the ability to work independently while supporting high-level operational analytics and decision-making.
Education
Bachelor's Degree (Required). Master's Degree (Preferred).
Certification/Licensure
No specific certification or licensure requirements.
Experience
- Minimum 3 years' experience in healthcare — Required
- Experience in project management and analytics — Required
- Experience supporting DSNP, case management, or clinical program operations preferred
- Experience working with reporting tools and dashboards; SQL exposure preferred
- Demonstrated ability to translate operational needs into analytics/reporting solutions
- Strong communication and stakeholder management experience across business and IT teams
Requirements
- Minimum 3 years' experience in healthcare
- Experience in project management and analytics
- Bachelor's Degree
- Demonstrated ability to translate operational needs into analytics/reporting solutions
- Strong communication and stakeholder management experience across business and IT teams
Benefits
- Medical, Dental & Vision
- Adoption, Fertility & Surrogacy Reimbursement
- Paid Time Off
- Sick Leave
- Paid Parental Leave
- Family Caregiver Leave
- Emergency Backup Care
- Long-Term Disability
- Short-Term Disability
- Critical Illness Plans
- Life Insurance
- 401(k) Matching
- 403(b) Matching
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
- Annual Discretionary Bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.