Senior Clinical Sales Specialist, Joint Reconstruction (Hawaii) – Johnson & Johnson MedTech Orthopaedics

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

The overall responsibilities of the Sr. Clinical Sales Specialist position include advancing the Company's sales of orthopedic surgical products by providing expert clinical and logistical support in hospitals and procedures - such as independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. Works under general supervision by management and Sales Consultants and may mentor more junior Clinical Sales Specialists.

Key Responsibilities

• Independently guide and assist surgeons in the operating room by providing expert clinical and technical support of orthopedic surgical cases.
• Advance sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
• Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing and create / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels.
• Prepare sales reports and documents as the need arises.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet the highest quality standards.
• Provide logistical support by moving instruments, implants, equipment between Sales Consultants and hospitals.

Education & Experience

• Bachelor's Degree + minimum of 3 years of professional experience or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 5 years of professional experience or Minimum of 7 years of professional experience.

Other

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or ability to relocate to the assigned territory.
• Strong interpersonal communication, influencing, critical thinking and problem-solving skills.
• Experienced in data analysis and has problem-solving skills.
• Results orientation/ Prioritization.
• Ability to work independently and autonomously.
• Ability to work in complex working environments and team structures.
• High level of accuracy and attention to detail.
• Demonstrated ability to understand, interpret, communicate, and work in complex environment.
• Functional knowledge of human anatomy and physiology, basic knowledge of surgery.
• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.