Senior Director, AI Systems and Platforms

How you will make an impact:

• Design reusable, secure, multi-tenant AI services that product and business teams can consume without rebuilding common capabilities
• Operate the AI platform as an internal product with defined customers, roadmap, service levels, adoption measures, and developer experience
• Chair the operating cadence of the AI Center of Excellence
• Own build, buy, or rent decisions for AI capabilities, with the authority to stop an internal build
• Own the reference architecture and enforce technical standards across all AI initiatives
• Own the AI gateway, model routing, and observability layer
• Build and lead delivery pods that include engineers from IT under a formal shared-capacity agreement
• Own and rationalize the AI platform estate, including vendor spend attribution
• Own production reliability for AI applications

What you'll need (Required):

• Bachelor's degree plus 12 years of experience in software or AI architecture, including at least 5 years in a formal technical leadership or chief architect capacity
• Experience negotiating a formal shared-capacity or co-delivery model with an internal IT organization

What else we look for (Preferred):

• AI reference architecture design, platform rationalization, and vendor spend management (FinOps)
• Hands-on fluency with enterprise cloud AI platforms, API and microservices design, MLOps or LLMOps, observability, and secure production operations; experience with major cloud platforms is illustrative rather than mandatory
• Player-coach technical leadership: setting direction and writing code or reviewing designs personally, not managing through layers
• Platform product management, internal developer-platform design, service-level management, and adoption measurement
• Experience consolidating a fragmented platform or vendor estate
• Experience chairing or running a cross-functional technical governance body
• Demonstrated ability to manage one or more teams and provide coaching and feedback, including responsibility for all employee actions, hire/fire authority, and partnering with HR on all aspects of employee relations
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management
• Ability to work and excel within a fast-paced, dynamic, and constantly changing work environment
• Ability to ensure team alignment to strategic goals and initiatives through regular communication
• Ability to coach and mentor team members, including dotted-line reports as necessary; align team members in roles that best leverage their strengths and support growth and skill diversification
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules; take adequate control measures to prevent injuries to themselves and others, protect the environment, and prevent pollution within their span of influence/control