Senior Director, Commercial Excellence (Princeton Hybrid)
Otsuka Pharmaceutical Co., Ltd.
Summary
The Senior Director, Commercial Excellence is a key leadership role responsible for advancing commercial and organizational effectiveness, and strategic execution across the Nephrology, Immunology & Rare Diseases (NIRD) Business Unit. This individual will serve as a strategic partner and Chief of Staff to the SVP and Business Unit Head, NIR, driving cross-functional alignment, commercial capability development, business planning, operational excellence, and enterprise-wide initiatives that accelerate business growth and improve execution.
Job description
Key Responsibilities
Strategic Business Leadership & Chief of Staff
- Serve as a strategic advisor and Chief of Staff to the SVP & Business Unit Head, NIR.
- Lead and/or support business unit governance processes, leadership team meetings, and strategic planning cycles, ensuring alignment on priorities, decisions, risks, and execution.
- Facilitate cross-functional collaboration and drive accountability for critical business initiatives and enterprise priorities.
- Develop executive-level communications, presentations, and updates for senior leadership and key stakeholders.
Commercial Excellence Strategy & Execution
- Develop and execute a Commercial Excellence roadmap aligned with business unit objectives and portfolio needs.
- Identify and implement capabilities, frameworks, tools, and processes that improve commercial performance, customer engagement, and organizational effectiveness.
- Lead strategic initiatives that enhance business agility, simplify execution, and strengthen decision-making across the commercial organization.
- Partner with Finance and Business Unit leadership to support budgeting, forecasting, resource allocation, and investment decision-making.
- Manage strategic vendor relationships and external partnerships to ensure efficient and effective execution of commercial activities.
- Ensure governance, compliance, and operational discipline across commercial initiatives.
Strategic Planning & Launch Excellence
- Establish and lead an integrated approach to strategic brand planning across the NIR portfolio.
- Provide teams with planning frameworks, tools, governance, and best practices to improve strategic rigor and execution.
- Partner with cross-functional teams to support launch planning and launch readiness activities for new indications, products, and lifecycle management initiatives.
Commercial Effectiveness & Performance Management
- Develop and oversee key performance indicators (KPIs), performance dashboards, and business reviews that measure progress against strategic objectives.
- Identify opportunities to improve commercial productivity, operational efficiency, revenue growth, and return on investment.
- Establish processes and frameworks that enhance field force effectiveness, omnichannel engagement, and customer experience.
Commercial Capability Building
- Partner with Commercial Leadership, PBS, and Field Training & Development to identify future-state competencies required for commercial success.
- Design and implement learning programs, development experiences, and career pathways that strengthen organizational capabilities.
Requirements
- Bachelor's degree required
- MBA or advanced degree preferred
- 10+ years of progressive experience within the pharmaceutical, biotech, or healthcare industry
- Multi-functional experience spanning commercial strategy, brand marketing, commercial operations, business planning, and/or commercial excellence
- Experience supporting specialty, rare disease, nephrology, immunology, or highly complex therapeutic areas preferred
- Demonstrated success leading cross-functional strategic initiatives and organizational transformation efforts
- Experience serving as a strategic advisor or Chief of Staff to senior executives preferred
- Proven experience building organizational capabilities, implementing process improvements, and driving measurable business outcomes
- Deep understanding of the pharmaceutical commercial business model and value chain
- Strong business acumen, financial literacy, forecasting, and resource planning capabilities
- Proven ability to drive alignment and execution within complex matrix organizations
- Expertise in commercial analytics, KPI development, and data-driven decision-making
- Exceptional leadership, communication, influencing, and stakeholder management skills
- Strong project and portfolio management capabilities
Benefits
- Medical, Dental & Vision
- Prescription Drug Coverage
- Life Insurance
- AD&D Insurance
- Short-term Disability
- Long-term Disability
- Tuition Reimbursement
- Student Loan Assistance
- 401(k) Matching
- Flexible Time Off
- Paid Holidays
- Paid Leave Programs
Company overview
Otsuka Pharmaceutical Co., Ltd. is a leading Japanese pharmaceutical company headquartered in Tokyo, Japan. Founded on August 10, 1964, the company operates as a wholly owned subsidiary of Otsuka Holdings Co., Ltd. With approximately 5,907 employees as of December 2024, Otsuka Pharmaceutical specializes in the research, development, manufacturing, and marketing of pharmaceutical products, clinical testing equipment, medical devices, food products, and cosmetics. The company has established a strong global presence with operations spanning multiple countries and regions. Otsuka is particularly known for its innovative approach to healthcare, focusing on both pharmaceutical treatments and nutraceutical products that support everyday health maintenance. The company's diverse portfolio includes well-known brands and has made significant contributions to various therapeutic areas, demonstrating its commitment to improving global health through scientific innovation and quality healthcare solutions.