Senior Director, Commercialization Strategy & Operations Enablement

Key Responsibilities

Strategic partner to the CCO

• Serve as a trusted thought partner to the CCO, translating strategic priorities into a clear operating agenda.
• Maintain an integrated view of priorities, decisions, commitments, risks, and organizational needs.
• Anticipate issues, surface trade-offs, and help determine what requires CCO/CLT attention versus local decision-making.
• Bring structure and sound judgment to ambiguous, high-stakes topics.

Lead the CLT operating rhythm

• Design and continuously improve the CLT cadence, agendas, pre-reads, decision forums, action tracking, and follow-through.
• Ensure leadership time is focused on the most important cross-functional, cross-geography, and enterprise topics.
• Partner with topic owners to frame decisions clearly, including the recommendation, input required, decision owner, and desired outcome.
• Capture decisions, actions, owners, and timing; ensure accountability through closure.
• Strengthen alignment and collaboration across Commercialization leaders, regions, functions, and communities.

Drive strategic priorities and execution

• Build and manage an integrated Commercialization strategic agenda across priorities, milestones, dependencies, decisions, and risks.
• Lead or support high-priority, commercialization initiatives from problem definition through implementation.
• Connect work across Commercial, Medical Affairs & Evidence Generation, Market Access, regions/countries, asset/indication teams and enterprise partners such as Development.
• Identify duplication, unclear ownership, bottlenecks, and misalignment—and help resolve them quickly.

Build scalable digital and AI-enabled ways of working

• Establish simple, effective systems for managing priorities, decisions, communications, and follow-through.
• Apply digital tools, data, automation, and AI to improve synthesis, meeting preparation, knowledge flow, reporting, and organizational learning.
• Champion adoption of approved digital and AI tools in ways that improve speed, clarity, quality, and productivity while maintaining appropriate governance.
• Build capability in others and reduce reliance on manual, leader-dependent processes.

Qualifications

• Advanced degree (Master or MBA) in business or health-related discipline
• Significant experience in strategic operations, chief of staff, business operations, program leadership, commercial strategy, or top-tier consulting supporting senior executives
• Proven track record leading complex cross-functional strategic projects end-to-end, leading without authority in a complex, fast-growing, network of empowered teams organization.
• Ideally at least 5 years of Project Management experience in a Pharmaceutical or Biotech environment.
• Strong understanding of commercialization in biotech, pharma, rare disease, immunology, specialty care, or similarly complex healthcare environments - ideally across multiple parts of the value chain (Commercial, Medical Affairs, R&D).
• Deep understanding of the US market with at least 10 years of Biopharma commercialization experience, preferred.
• Strong business understanding and prioritization judgment - able to tell what truly needs CCO/CLT attention and what should be decided closer to the work.
• Excellent written and verbal communication skills, including the ability to shape executive-ready narratives, pre-reads, Board materials, and leadership communications.
• Strong facilitation and meeting-design skills, with a track record of making senior leaders’ time more productive and driving discussions to clear actions.
• Demonstrated ability to translate strategy into operating rhythm, leadership agendas, decision forums, and follow-through mechanisms.
• Strong organizational navigation skills, with the ability to build trust and influence without relying on hierarchy.
• Proven ability to manage confidential, sensitive, and high-stakes information with discretion.