Senior Director, CS&E
Johnson & Johnson Innovative Medicine
Summary
Johnson & Johnson is searching for the best talent for a Senior Director, KAM, Contract Strategy & Execution to lead our pricing, contracting, and offer development organization for the Surgery business. The position will be based out of Raritan, NJ and report to the Vice President, Key Account Management.
Job description
The Senior Director leads a cross-functional team spanning Contract Strategy, Pricing, Offer Development, Deal Excellence, and Contract Management. This leader evolves our pricing and contracting approach in service of brand strategy to deliver sustainable, profitable growth, and oversees the ongoing transformation of Contract Management into a competitive advantage. The Senior Director oversees business operations end to end, leading the team from account strategy creation through execution to contract signature. Partnering closely with Brand Marketing and Account Management, this leader delivers on business commitments and implements the policies and strategies that sustain the business's vitality and success.
Additional responsibilities include:
- Develop and implement business strategies that align with market opportunities and customer needs.
- Prioritize business opportunities, assess resource trade-offs, and partner with Key Account Management on strategic account initiatives.
- Oversee demand and access strategies, ensuring pricing and contract delegations are tailored to account needs.
- Ensure optimal team staffing levels and drive talent acquisition, training, and development across the organization.
- Coach and mentor direct reports in contract strategy, pricing, offer development, and deal-excellence.
- Collaborate cross-functionally with marketing, sales, contracting, finance, and professional education teams to ensure alignment and drive business performance.
- Monitor healthcare industry trends, delivery strategies, and marketplace developments to adapt business strategies accordingly.
- Foster a culture of collaboration, cross-functional accountability, and inclusivity within the organization.
- Drive data-driven decision-making and effectively leverage insights to inform strategy planning.
- Ensure compliance with business conduct policies, healthcare compliance (HCC), and other J&J policies and procedures.
- Serve as a change leader, guiding the team through transformation initiatives and building the talent needed to sustain them.
Requirements
- Bachelor's degree in Business, Life Sciences, or a related field, or equivalent experience (MBA preferred)
- 12+ years of healthcare business experience
- 5+ years of experience in people management
- Strong understanding of the U.S. healthcare industry and digital environment
- Proven track record in commercial leadership roles (e.g., marketing, account management, sales, contracting, finance)
- Experience leading across a broad, complex Life Sciences, MedTech, or Tech portfolio
- Demonstrated expertise in strategic planning and execution
- Strong financial skills
- Ability to influence across multiple partners within a large, complex environment
- Highly effective written and verbal communication and stakeholder management skills
- Ability to foster a culture of collaboration, engagement, and inclusivity
- Strong problem-solving skills, with the ability to process complex and often conflicting inputs
- Data-driven decision-making and ability to harness insights for strategy planning
- Proven ability to navigate and handle constructive conflict
- Effective talent development and leadership through change
- Demonstration of Credo Values, strong ethics, and integrity
- Proven experience in pricing, contract strategy, or deal management
- Deep knowledge of pricing and contracting practices in the healthcare industry
- Ability to drive cross-functional collaboration across marketing, sales, contracting, and finance
- Strong relationship management and customer advocacy skills
- Experience partnering with strategic account management teams to shape customer offers and deals
- Proficiency in Microsoft Office and sales force effectiveness tools
- Ability to work independently and as part of a team
- Capability to manage multiple priorities in a fast-paced environment
- Ability to travel overnight up to 20% of the time
- Valid driver's license issued in one of the 50 United States
Benefits
- Performance Bonus
- Pension Plan
- 401(k) Savings Plan
- Long-Term Incentive Program
- Vacation
- Sick Time
- Holiday Pay
- Floating Holidays
- Parental Leave
- Bereavement Leave
- Caregiver Leave
- Volunteer Leave
- Military Spouse Time-Off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.