Senior Director, Innovation & Transformation
Johnson & Johnson Innovative Medicine
Summary
Johnson & Johnson's Enterprise Governance & Legal Innovation group within the Global Legal Organization (GLO) is recruiting for a Senior Director, Digital Innovation & Transformation. The Senior Director, Digital Innovation & Transformation is a global leadership role responsible for shaping and executing the digital strategy in support of the GLO. This role defines the vision for how to transform legal practices by adopting an AI-enabled, digital-first approach to position the GLO for competitive advantage.
Job description
Key Responsibilities
Digital Strategy
- Establish and communicate the GLO digital vision, identifying target opportunities enabled by digital transformation
- Promote and implement digital strategy, change, and transformation activities with strong adherence to best practices
- Identify and prioritize use cases with sound business cases, including clear measures of financial and productivity gains
- Build alignment on technology priorities and shared roadmaps amongst GLO teams and with JJT
- Lead research and analysis on AI and generative AI trends and technologies applicable to legal and privacy fields
- Develop and implement strategy for AI adoption and scaling within the GLO, ensuring compliance with J&J policies and guidelines
- Drive AI fluency across the GLO and serve as the functional representative on enterprise AI governance forums
- Develop comprehensive data strategy for the GLO to collect, manage, utilize, and protect its data assets
- Lead the transition from a system-centric to a capability-led value delivery model aligned with strategic recommendations
Solution Design & Implementation
- Oversee design and implementation of solutions, tools, and the operational model for GLO technology
- Deploy and scale Agile practices across design, development, and service management
- Drive end-to-end product development from concept to implementation, ensuring value creation at each stage
- Manage the relationship and dynamics between business product owners (BPOs) within the GLO and technical product owners (TPOs) within JJT
- Drive rationalization of legacy products and reduction of coordination overhead across the technology portfolio
- Implement risk-based financial governance for technology investments and BPO/TPO accountability models
- Ensure integration of digital solutions with existing infrastructure, representing the GLO as customer and user in technology scoping, selection, procurement, and implementation
Client-Centric Innovation
- Drive a client-centric approach to innovation across GLO practice groups and sector expertise
- Understand customers' challenges, requirements, and desires to create exceptional digital product experiences
- Position the GLO as an innovation hub for legal professionals and J&J colleagues
- Establish a high-value product vision informed by deep understanding of industry trends and pain points
- Maintain and prioritize a backlog of product initiatives and concepts for future development
- Conduct ongoing voice-of-customer activities and leverage market insights to validate opportunities within the digital portfolio
- Foster a culture of innovation and continuous improvement within the broader GLO
- Engage as a thought leader on digital and AI issues within the external legal industry
Team Leadership & Development
- Build, lead, and develop a globally distributed digital innovation and transformation team serving the GLO
- Lead people and teams with strengths-based feedback and Objectives & Key Results (OKR)-based individual development
- Manage Agile team members and lead product development organizations
- Provide coaching, feedback, performance management, and contribute to compensation decisions
- Create and implement a communications plan to articulate vision, strategy, goals, and benefits of legal digital transformation
- Use change management techniques to promote new capabilities, prepare GLO team members for new technologies, and ensure strong adoption
Requirements
- Bachelor's degree required
- 8+ years of progressive experience in legal operations, legal technology, or digital transformation, with people leadership experience
- Strong technical knowledge of legal tools, systems, and platforms with demonstrated experience in innovation and digital transformation
- Proven ability to develop and execute digital strategy in a large, complex, matrixed organization
- Deep understanding of Agile methodologies, product management, and modern software development practices
- Experience managing technology budgets and demonstrating ROI on digital investments
- Strong understanding of AI/ML technologies and their application in legal and business contexts
- Excellent stakeholder management skills with ability to influence at senior leadership levels
- Demonstrated ability to build, lead, and develop high-performing, globally distributed teams
- Outstanding communication, organizational, and collaboration skills to work effectively across functions and levels
- Willingness to travel up to 10% of the time
- Advanced degree (MBA, JD, or equivalent) preferred
- JD or equivalent legal degree with understanding of legal principles and practices preferred
- Experience in legal operations within a pharmaceutical, healthcare, or similarly regulated industry preferred
- Demonstrated experience managing digital transformation projects and AI adoption within a legal organization preferred
- Expertise in legal data analysis, project management, and change management methodologies preferred
- Experience with legal-specific technology platforms (e.g., matter management, e-billing, contract lifecycle management, document management) preferred
- Experience leading BPO/TPO accountability models and technology vendor management preferred
- Knowledge of the evolving legal technology vendor landscape and emerging solutions preferred
Benefits
- Pension plan
- 401(k) savings plan
- Long-term incentive program
- Vacation
- Sick time
- Holiday pay
- Floating holidays
- Parental leave
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Military spouse time-off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.