Senior Director of Project Management
The Jewish Board
Summary
The Senior Director of Project Management at The Jewish Board is a change agent with a growth mindset, an entrepreneurial spirit with proven leadership and relationship management expertise. This position will utilize strong facilitation skills and Lean Six Sigma / project management methodologies to guide the development and implementation of core projects that drive The Jewish Board's Operational Excellence strategic initiative. This position is responsible for a systematic approach to managing top-level, high-priority, cross-departmental strategic initiatives from scoping through implementation. In addition, the position will actively oversee project teams.
Job description
Position Overview
The Senior Director of Project Management at The Jewish Board is a change agent with a growth mindset, an entrepreneurial spirit with proven leadership and relationship management expertise. This position will utilize strong facilitation skills and Lean Six Sigma / project management methodologies to guide the development and implementation of core projects that drive The Jewish Board's Operational Excellence strategic initiative. This position is responsible for a systematic approach to managing top-level, high-priority, cross-departmental strategic initiatives from scoping through implementation. In addition, the position will actively oversee project teams.
Key Essential Functions
- Design, lead & continuously improve agency-wide forums, learning opportunities & engagement strategies that strengthen continuous improvement capabilities, share practical lessons & support organizational culture change
- Teach, coach, facilitate and lead the adoption of Lean Six Sigma tools, methods and concepts
- Develop and support a culture of project management discipline within The Jewish Board
- Provide overall leadership and management of the project management office
- Provide executive-level portfolio visibility, surface risks & interdependencies, and facilitate prioritization, escalation & decision-making across enterprise initiatives
- Direct responsibility for planning, organizing and the direction of the organization's project management office
- Develop and maintain project portfolio, project plans on major initiatives and report status
- Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
- Champion process improvement and Lean Six Sigma initiatives across the agency
- Support Lean Six Sigma/project management training of staff as needed along with developing training materials as appropriate
- Lead efforts to identify and implement new opportunities for process improvement and operational excellence
- Leverage problem solving and influencing skills to ensure project plans deliver on intent
- Partner with internal departments and divisions to strategically prioritize multiple complex projects
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments
- Partner with leadership to help build a culture of operational excellence and continuous improvement promoting the use of best practices and process improvement methodologies
- Other duties as assigned
Core Competencies
- Strong project management skills while managing multiple, concurrent projects and track project portfolio
- Ability to coach, support and encourage use of Lean Six Sigma and other change management tools
- Strong analytical skills and ability to use data to drive decision-making and measure the success of process improvement initiatives
- Strategic thinker who can connect the dots and ask the right questions
- Solution-focused and collaborative
- Strong problem solving and process engineering skills
- Excellent written and verbal communication, ability to make presentations to various groups
- Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
- Outstanding interpersonal and team skills, with a service-oriented attitude
- Ability to communicate well with individuals, and in group settings, in a consultative manner
- Strong conflict management skills
- Strong attention to detail and ability to meet deadlines
- Flexibility and adaptability in performing work duties
- Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates
Requirements
- Bachelor's degree in a relevant field from an accredited college or university, or equivalent experience
- Master's degree preferred in a relevant field
- Certification as a (Lean) Six Sigma Black Belt and a Project Management Professional (PMP), or similar demonstration of experience, skill, and training
- 5+ years of experience in operational excellence/project management/Lean Six Sigma
- Demonstrated experience applying LEAN, Six Sigma and change management methodologies to implement complex process improvement initiatives
- Experience in managing projects that require critical thinking and the ability to understand business issues and processes
- Proven ability to work with all levels of an organization and foster cross-departmental relationships
- Expert-level knowledge of project and change management methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology - PPM)
- Ability to interpret quantitative and qualitative information
- Experience managing projects, teams, deliverables and their timelines; delegating and following up on tasks
- Experience developing training materials and guides, and leading user training/coaching sessions
- Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio, Outlook and Teams
- Use of Project Management software
Benefits
- Hybrid eligible
- Occasional travel to agency trainings and events
Company overview
The Jewish Board of Family and Children's Services, commonly known as The Jewish Board, is one of the United States' largest nonprofit mental health and social service agencies, and New York State's largest social services nonprofit. Founded in 1874, the organization has served New Yorkers for over 150 years, providing comprehensive mental health support and social services across all five boroughs of New York City as well as Westchester County and Long Island. With over 3,300 employees and 2,200 volunteers, The Jewish Board serves more than 45,000 individuals annually through its extensive network of community-based programs, residential facilities, and day-treatment centers. The organization offers a wide range of services including counseling for all ages, children's mental health programs, domestic violence services, supportive housing, family support, adult recovery supports, intellectual and developmental disability services, and specialized Jewish community services. While rooted in Jewish tradition, The Jewish Board provides non-sectarian services to people of all backgrounds, faiths, and identities, with nearly half of its clients being non-Jewish. The organization operates over 75 locations throughout New York City and accepts most insurance plans and Medicaid, with sliding-scale fees available to ensure no one is turned away due to inability to pay.