Senior ICE Specialist

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

As an Abbott ICE Specialist, you will focus on providing exceptional technical and clinical support for Abbott's intracardiac echocardiography (ICE) technology. You'll support physicians and healthcare professionals during procedures using Abbott ICE, educating them on proper product usage, and providing troubleshooting assistance. The ICE specialist will also gather customer feedback, ensuring compliance with regulatory guidelines, and contributing to the improvement of Abbott's ICE product portfolio.

• Provide expert support during Cardiac ablation and Structural Heart procedures, including case planning, preparation, and troubleshooting.
• Maintain deep clinical knowledge of cardiac anatomy, electrophysiology, and Intracardiac Echo technology, as well as other imaging modalities like TEE and TTE.
• Educate physicians, healthcare professionals, and Abbott team members on the efficacy and use of Abbott ICE products.
• Resolve technical issues and providing guidance on product usage through various communication channels.
• Gather and relaying customer feedback to internal teams for product improvement and development.
• Ensure compliance with all relevant regulatory, quality, and safety guidelines.
• Collaborate with sales, upstream/downstream marketing, and R&D teams to support business objectives and product advancements and collaborate closely with Electrophysiologists, interventional cardiologists, and lab staff to ensure optimal image acquisition and interpretation.

Required Qualifications

• An associate's degree or higher in nursing, sonography, cardiovascular technology, or a related clinical field, or equivalent clinical experience.
• Minimum of 6 years of experience in cardiovascular, electrophysiology, or structural heart procedures, including experience with ICE, TEE, TTE, and vascular ultrasound.
• Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
• A Registered Diagnostic Cardiac Sonographer (RDCS) or Registered Cardiac Sonographer (RCS) certification.