Senior Implementation Engineer (Remote)
Stryker
Summary
The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.
Job description
What you will do:
- Integrate Stryker's Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
- Transfer knowledge to our customer's technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
- Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
- Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
- Coordinate activities effectively with internal cross functional teams
- Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
- Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure
- Protect the security of medical or sensitive records to preserve their confidentiality
What you need:
Required
- Bachelors in Computer Science or related technical field
- Minimum 2 years of relevant experience in a customer-facing technical services or support
Preferred
- Demonstrated ability with HL7 integrations or healthcare IT interoperability
- Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
- Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
- Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
- Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
- Prior experience integrating nurse call and/or patient monitoring systems
- Ability to deploy technology in the healthcare market is highly desired
Requirements
- Bachelors in Computer Science or related technical field
- Minimum 2 years of relevant experience in a customer-facing technical services or support
- Demonstrated ability with HL7 integrations or healthcare IT interoperability
- Prior VMWare vCenter experience in large production environments
- Working knowledge of blade server systems, storage arrays, networking equipment
- Experience with monitoring tools such as Nagios Zabbix
- Experience with configuration management tools like Ansible
- Experience with TCP/IP networking & security fundamentals
- Experience with network load balancers (Citrix ADC; NetScaler or F5 Big IP)
- Demonstrated understanding of structured implementation methodologies
- Prior experience integrating nurse call and/or patient monitoring systems
- Ability to deploy technology in the healthcare market
Company overview
Stryker is a global leader in medical technology, founded in 1941 by Dr. Homer Stryker and headquartered in Kalamazoo, Michigan. As one of the world's premier medical device companies, Stryker operates across three major business segments: Medical and Surgical Equipment, Orthopaedics and Spine, and Neurotechnology. The company impacts more than 150 million patients annually through its innovative products and services sold in over 75 countries worldwide. With approximately 53,000 employees globally and annual sales of $22.6 billion in 2024, Stryker maintains a strong commitment to research and development, investing $1.5 billion in R&D annually. The company's diverse portfolio includes surgical instruments, orthopedic implants, neurovascular devices, endoscopic systems, and advanced digital healthcare solutions. Stryker is recognized for its Mako robotic-assisted surgery systems and has been consistently ranked as one of Fortune's World's Best Workplaces for eight consecutive years, demonstrating its commitment to corporate culture and employee development.