Senior IT Manager, Enterprise Applications - Manufacturing & Engineering (Hybrid role)

Job Profile Summary

We are looking for an experienced Senior IT Manager to join our Information Technology department and serve as the Product/System Owner for the enterprise applications supporting their assigned business functions. The Sr. IT Manager will play a critical role in evaluating new software solutions and creating roadmaps for continuous improvement. They will also ensure that there is a defined roadmap for the other systems in our existing landscape and initiate projects to remediate and/or upgrade them as needed. Additionally, the Sr. IT Manager will play an instrumental role in ensuring our systems have clear plans for support, disaster recovery, and business continuity, as well as having proper IT governance for change control, release management, etc.

The ideal candidate for this role is a goal-oriented business technologist with strong team leadership and IT application ownership skills. This individual has a proven track record in systems deployments and execution of their company's digital transformation strategy to meet the evolving needs of the business. The person in this role should be an effective communicator with great interpersonal skills and multiple years of experience in project leadership and stakeholder management. The ideal candidate also has experience providing strong client service to cross-functional stakeholders within an FDA-regulated environment. This role is required to be Hybrid 3-days per week in either Boston, MA or Clinton, PA.

Responsibilities

• Influence the technology strategy and roadmap for the IT-managed systems supporting assigned business functions.
• Lead a team of Business Analysts and Product Owners responsible for the lifecycle, delivery, and continuous improvement of enterprise applications, ensuring alignment with business objectives and IT priorities.
• Lead or sponsor complex system implementation projects and change requests impacting applications for the assigned business function. Drive the initiation and kick-off of the project. Manage resources, budget, risks, and stakeholder communications.
• Advise senior business and IT leaders on process and technology opportunities, trade-offs, risks, sequencing, and required investment.
• Partner closely with corporate and plant/field-based leadership to identify opportunities for technology to enhance business productivity, provide meaningful data, and solve problems.
• Effectively communicate with business teams to address technology inquiries and promote the value of Oracle Cloud modules and its integrated enterprise applications.
• Collaborate with business partners and team members across various organizational levels, including executive & senior leadership, team leads, and their respective staff.
• Manage relationships with software vendors and third-party support partners to improve service delivery and optimize total cost of ownership.
• People leadership: Hire, coach, develop, and retain infrastructure professionals; establish clear objectives, accountability, succession plans, and development opportunities.
• Drive adoption, value realization, standardization, and continuous improvement across business processes and application services.

Qualifications

• Bachelor's degree in computer science, Information Systems, Engineering, or a similar technical field required. Equivalent professional/technical certifications will be considered.
• Strong background in implementing enterprise IT applications and dependent cloud/on-prem infrastructure.
• Experience with SDLC system deployment and computer systems validation processes.
• Minimum of 10 years serving as the liaison between technical teams and business process owners/key users.
• Experience with relevant IT and industry trends (core and emerging platforms) and identifying technology solutions to address business problems.
• Experience in the Life Sciences industry and with GxP-regulated software platforms is preferred.
• 5+ years in a people-management role.