Senior IT Systems Administrator
Abby Care
Summary
We're looking for a Senior IT Systems Administrator to join our growing team. This role reports directly to the Director of IT, Information & Security. In this role you will support Abby Care operations across multiple states and offshore teams. This role will own the identity, endpoint, and access foundation — Okta, JAMF, Google Workspace, and SentinelOne — that every Abby Care employee relies on to work securely, wherever they sit. As one of our first dedicated systems hires as we scale our payor-led business, you'll shape the compliance foundation and tooling stack that supports the company for years to come. This is a Full-Time Hybrid opportunity based in San Francisco, CA.
Job description
What you'll work on:
Identity Governance & Access (Okta & IaC)
- Administer Okta lifecycle management (SSO, SAML/OIDC/SCIM, MFA, conditional access) enforcing least-privilege access.
- Manage RBAC policies and identity resources as code using Terraform and CI/CD pipelines.
- Lead access certifications and remediation in partnership with Security for compliance (SOC 2, ISO 27001).
Endpoint Management & Security (JAMF & SentinelOne)
- Manage the macOS fleet via JAMF Pro, overseeing zero-touch deployment (ADE), patch management, and security compliance.
- Deploy and maintain SentinelOne agents, triaging alerts, enforcing ransomware protection, and handling threat remediation.
Productivity & Core Systems (Google Workspace & IT Ops)
- Administer Google Workspace (user lifecycle, DLP, Vault, security policies) and integrate with core identity and endpoint tools.
- Serve as Tier 2/3 escalation support, driving IT automation via scripting/APIs and managing hardware and SaaS inventories.
What you'll have:
- 6+ years of experience in IT systems administration or a related role
- Associate's or Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent practical experience
- Hands-on administration experience with Okta (or a similar IdP) and a strong grasp of core IAM standards (SSO, MFA, SCIM, SAML/OIDC)
- Proven track record managing macOS fleets in an enterprise setting using JAMF (or similar MDM), SentinelOne (or similar EDR/XDR), and Google Workspace
- Core understanding of networking fundamentals (DNS, DHCP, VPN) and technical troubleshooting
- Strong technical documentation habits and the ability to independently prioritize and manage multiple tickets and projects
Nice to have:
- Practical scripting experience (Bash, Python, or Google Apps Script) to automate routine workflows and integrations
- Exposure to Windows endpoint management (Intune) and administration of modern SaaS tools (Slack, Zoom)
- Experience supporting audit preparation and security controls for SOC 2, ISO 27001, or HIPAA
- Relevant credentials such as Okta Certified Administrator, JAMF Certified Admin, or CompTIA Security+
Requirements
- 6+ years of experience in IT systems administration or a related role
- Associate's or Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent practical experience
- Hands-on administration experience with Okta (or a similar IdP) and a strong grasp of core IAM standards (SSO, MFA, SCIM, SAML/OIDC)
- Proven track record managing macOS fleets in an enterprise setting using JAMF (or similar MDM), SentinelOne (or similar EDR/XDR), and Google Workspace
- Core understanding of networking fundamentals (DNS, DHCP, VPN) and technical troubleshooting
- Strong technical documentation habits and the ability to independently prioritize and manage multiple tickets and projects
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- HSA contributions
- Life insurance
- Disability insurance
- Paid time off
- Paid company holidays
- 401(k) account fee coverage
- Paid parental leave
- Equity
Company overview
Abby Care is a home health care services provider specializing in delivering personalized medical and non-medical care to patients in the comfort of their own homes. The company focuses on providing comprehensive care solutions for individuals requiring assistance with daily living activities, chronic condition management, post-operative recovery, and long-term care needs. Abby Care's services typically include skilled nursing care, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide assistance. As a home healthcare provider, the company plays a crucial role in the healthcare continuum by enabling patients to receive quality medical care while maintaining their independence and familiar home environment. Abby Care operates within the growing home healthcare sector, which has seen significant expansion due to aging populations, increased preference for home-based care, and advancements in telehealth technologies. The company's mission centers on improving patient outcomes, reducing hospital readmissions, and enhancing quality of life through compassionate, professional home care services.