Senior Lab Support Engineer - LCMS
Thermo Fisher Scientific
Summary
This is a fully onsite role based in our bioanalytical laboratory at 8700 Quioccasin Road in Richmond, VA. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening.
Job description
Discover Impactful Work
Provides system analysis and maintenance of new and existing laboratory instrumentation at various sites. Works with staff of various departments and produces requirements and facilitates the validation and qualification for laboratory instrumentation. Troubleshoots, repairs and improves instrumentation laboratory equipment, and interacts with vendors for demonstration of emerging technologies for enhanced throughput of samples. Tests, supports the introduction, and provides ongoing support of new technologies via interaction with the various departments.
A Day in the Life
- Perform unit system Preventive Maintenance (PM) and Remedial Maintenance (RM) and Calibration, as well as validation testing to the department's LC/MS (Liquid Chromatography / Mass Spectrometry) equipment. Experience with Sciex and Thermo Fisher mass spectrometers preferred.
- Prepares detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.
- Develops/supervises instrumentation validation protocols for introduction into mainstream analysis.
- Prepares system documentation, including requirements document, specification document, test plans, user manuals, and SOPs for instrumentation.
- Oversees installment of new instrumentation. Trains staff and coordinates deployment to operational areas. Troubleshoots and trains oncoming staff in the troubleshooting of existing instrumentation.
- Oversees/supervises junior level staff responsible for the same tasks.
- Discovers and implements ways to increase instrument performance and productivity.
- Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.
Keys to Success
Bachelor's degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, and Abilities
- Knowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/ data reduction and troubleshooting
- Knowledge of systems in use at PPD or within the CRO/Pharmaceutical industry
- Strong interpersonal skills
- Strong communication skills
- Attention to detail and ability to multi-task
- Ability to train others
- Ability to work in a collaborative team environment
Working Conditions and Environment
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary and/or standing for typical working hours.
- Able to lift and move objects up to 25 pounds.
- Able to work in non-traditional work environments.
- Able to use and learn standard office equipment and technology with proficiency.
- May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Requirements
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience comparable to 8+ years
- Knowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/data reduction and troubleshooting
- Knowledge of systems in use at PPD or within the CRO/Pharmaceutical industry
- Strong interpersonal skills
- Strong communication skills
- Attention to detail and ability to multi-task
- Ability to train others
- Ability to work in a collaborative team environment
- Must be legally authorized to work in the United States without sponsorship
Benefits
- Medical plan
- Dental plan
- Vision plan
- Health incentive programs
- Employee assistance program
- Family support programs
- Commuter benefits
- Tuition reimbursement
- Paid time off
- Paid holidays
- Paid parental leave
- Accident insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) retirement savings plan
- Employee stock purchase plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.