Senior Manager Business Adoption - US

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness.

Role Purpose

The Business Adoption Lead will report to the Business Adoption Director and be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a consistent SAP S/4 HANA implementation. The Business Adoption Lead is accountable for executing the Transcend deployment organizational change management strategy to enable successful adoption of business and technology change. The role provides strategic direction, governance and integration across change impacts, communications, engagement, training, readiness, role mapping, transition and sustainment. It works with programme and business leaders to build ownership, align delivery teams and ensure the organisation is prepared to realize the intended value of the transformation.

Key Responsibilities

• Govern and deliver the programme change management strategy, approach, roadmap and standards.
• Facilitate alignment and sustained engagement across programme, business and value stream leadership.
• Lead and coordinate the Business Adoption team across change impacts, personas, communications, engagement, training, readiness, change networks, role mapping, access management, transition and sustainment.
• Establish integrated change governance, decision-making forums, tools and templates for value stream and regional deployment teams.
• Maintain a programme-level view of change impacts, stakeholder groups, adoption risks, dependencies and readiness.
• Advise programme leadership on the pace of change, progress against milestones, emerging risks and required mitigation.
• Partner with value stream teams, People and Culture, training, technology and deployment partners to ensure aligned and integrated delivery.
• Enable value streams and business leaders to own, sponsor and sustain change within their areas.
• Oversee training strategy, needs analysis, curriculum, material development, scheduling, logistics and deployment.
• Direct the development and delivery of communications, engagement activities and change network interventions.
• Coordinate readiness assessments and executive readouts, using evidence to support go-live and deployment decisions.
• Continuously re-align leaders and stakeholders to maintain business and programme readiness and support value realization.

Skills and Capabilities

• Deep expertise in organizational change management, business adoption and readiness.
• Strong strategic thinking, with the ability to translate programme objectives into an integrated and practical change plan.
• Proven ability to lead workshops, group sessions, executive discussions and training interventions.
• Excellent stakeholder management, influencing and relationship-building skills across complex, global organizations.
• Sound judgement, professional discretion and confidence making independent decisions.
• Strong issue identification, risk assessment, problem-solving and mitigation capabilities.
• Ability to coordinate multidisciplinary teams and maintain alignment across interdependent workstreams.
• Clear, credible and adaptable communication with senior leaders and diverse stakeholder groups.
• Ability to develop functional expertise, reusable methods, templates and tools.

Experience and Qualifications

• Minimum of a Bachelor's Degree is required. MBA or Master's Degree is preferred.
• Minimum of 8 years professional work experience is required.
• Significant experience leading organizational change for large-scale business and technology transformation programmes.
• Demonstrated experience designing and implementing change strategies across multiple functions, value streams, regions or deployments.
• Practical experience across stakeholder engagement, communications, learning and training, change impact assessment, readiness and sustainment.
• Experience advising senior leaders and governing programme-level change risks, milestones and outcomes.
• A recognized change management qualification or equivalent practical experience is desirable.

Other

May require up to 20% domestic and/or international travel to other sites and locations.