Senior Manager, Exhibits, Sponsorships & HCP/Patient Engagement Strategy
Takeda
Summary
The Senior Manager, Exhibits, Sponsorships & HCP/Patient Engagement Strategy, serves as an operational lead and subject matter expert for exhibits, displays, sponsorships, and local and regional engagements with healthcare professionals (HCPs) and patients across the US Oncology Business Unit. The role supports compliant engagement planning and execution in accordance with applicable laws, regulations, Takeda policies and procedures, industry standards, and best practices.
Job description
Working cross-functionally with Commercial, Medical, Legal, Compliance, Finance, Procurement, and other key stakeholders, the Senior Manager translates business priorities and engagement requirements into scalable processes, governance frameworks, and operational solutions that strengthen consistency, accountability, and execution across teams.
How You Will Contribute
- Operationalize the US Oncology Events and Operations (EVOps) engagement strategy and operating model through compliant execution, governance, standardized processes, and cross-functional coordination.
- Lead compliant execution of exhibits, displays, and sponsorships at local and regional engagements with HCPs and patients, including planning, logistics, stakeholder coordination, documentation, and on-site or virtual support.
- Implement and maintain governance frameworks for local and regional engagements with HCPs and patients, including SOPs, decision rights, accountability models, governance forums, and standardized operational controls.
- Partner with Commercial, Medical, Compliance, Legal, Procurement, Finance, and other stakeholders to support strategy execution, engagement planning, performance optimization, compliance monitoring, and risk identification and remediation.
- Support First-Line Monitoring, audit and inspection readiness, remediation activities, documentation, record retention, and ongoing operational controls.
- Capture and synthesize engagement, stakeholder, and operational insights into recommendations and execution priorities that support continuous improvement and broader US Oncology objectives.
- Establish and track KPIs and performance measures to evaluate engagement effectiveness, operational performance, stakeholder experience, and opportunities for improvement.
- Manage vendor and financial activities across the engagement portfolio, including contracting, forecasting, purchase orders, spend tracking, reconciliation, service delivery, performance monitoring, and issue resolution.
- Provide field and stakeholder enablement through training, resources, tools, and ongoing support to strengthen understanding and adoption of engagement processes and requirements.
- Advance the EVOps Center of Excellence through standardized processes, tools, metrics, automation, AI-enabled solutions, and industry best practices to improve engagement execution and operational efficiency, while supporting readiness across therapeutic areas, emerging pipeline priorities, and future business needs.
Requirements
- Bachelor’s degree required; advanced degree preferred.
- 5+ years of experience in pharmaceutical, biotechnology, commercial operations, HCP engagement, event operations, or another highly regulated environment.
- Strong working knowledge of the U.S. pharmaceutical regulatory and compliance environment governing HCP and patient engagements, including HHS OIG guidance, the Anti-Kickback Statute (AKS), Open Payments and transparency requirements, applicable FDA requirements, and relevant industry standards and codes of conduct.
- Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
- Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
- Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
- Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
- Experience with vendor management, budget oversight, and operational planning.
- Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Ability to influence and collaborate effectively across diverse functions and organizational levels.
- Strong facilitation and workshop leadership skills, including requirements gathering, business process mapping, operational planning, and cross-functional alignment sessions.
- Experience with industry-standard engagement, workflow, contracting, reporting, compliance, and automation platforms such as: Veeva, Salesforce/IQVIA, Cvent, MediSpend, DocuSign CLM, Coupa/Ariba, SharePoint, Teams, Jira, or comparable systems supporting regulated pharmaceutical commercial operations.
Benefits
- Hybrid work policy
- Base salary range $137,000 - $215,270
Company overview
Takeda Pharmaceutical Company Limited is a Japanese multinational pharmaceutical company founded in 1781 and incorporated in 1925. As one of the world's top 20 largest pharmaceutical companies by revenue and the third largest in Asia, Takeda specializes in developing and commercializing innovative medicines across several therapeutic areas including oncology, rare diseases, neuroscience, gastroenterology, plasma-derived therapies, and vaccines. With approximately 49,095 employees globally, the company operates research and development centers, manufacturing facilities, and commercial operations across 39 U.S. states and numerous countries worldwide. Takeda maintains dual headquarters in Tokyo and Osaka, Japan, with significant operations in Cambridge, Massachusetts, where it serves as the largest life sciences employer in the state. The company's patient-focused approach is guided by its Takeda-ism values of Integrity, Fairness, Honesty, and Perseverance, emphasizing a commitment to delivering life-transforming treatments while advancing sustainable healthcare solutions. Takeda's extensive portfolio includes both innovative biologics and small molecule drugs, supported by strategic acquisitions and partnerships that have expanded its capabilities in areas such as immuno-oncology and rare disease treatments.