Senior Manager – Head of Procurement Center of Excellence
HealthFirst
New York, NYHybridPosted 8 days ago$105,100 - $188,020/year
Full TimeSenior LevelOperations & Supply ChainMedical Device
Summary
The Senior Manager – Head of Procurement Center of Excellence (COE) provides strategic leadership for Enterprise Procurement's governance, digital procurement, analytics, process excellence, vendor management governance, and organizational capability functions. The role is responsible for developing the standards, methodologies, technologies, policies, vendor management framework, and performance frameworks that enable Procurement to operate as a modern, data-driven, digitally enabled, and supplier-focused enterprise function.
Job description
Procurement Strategy, Governance & Capability Development
- Develop and execute the Procurement Center of Excellence strategy aligned with Enterprise Procurement and corporate objectives.
- Establish enterprise procurement governance, policies, operating standards, methodologies, templates, and best practices that promote consistency, compliance, and operational excellence.
- Develop enterprise procurement capability roadmaps supporting organizational maturity, scalability, and long-term value creation.
- Define procurement and vendor management performance measures, governance frameworks, maturity assessments, and operating metrics to continuously improve procurement effectiveness and supplier value realization.
- Lead enterprise procurement communications, change management, and capability development initiatives.
Digital Procurement & Procurement Transformation
- Lead the enterprise digital procurement roadmap, partnering with IT and business stakeholders to advance procurement technologies and automation.
- Drive implementation and adoption of AI-enabled procurement capabilities, workflow automation, digital procurement platforms, and intelligent decision support.
- Partner with Procurement Operations Hub to optimize Source-to-Pay processes through automation, standardization, and digital enablement.
- Evaluate emerging procurement technologies, AI capabilities, and market innovations that improve procurement performance and stakeholder experience.
- Champion digital adoption across the Procurement organization through training, governance, and continuous improvement.
Procurement Intelligence & Analytics
- Establish enterprise procurement analytics, reporting, and market intelligence capabilities supporting Category Management, Procurement Operations, and executive leadership.
- Lead development of spend analytics, savings reporting, supplier intelligence, executive dashboards, category insights, and procurement performance reporting.
- Utilize AI-enabled analytics, predictive insights, benchmarking, and market intelligence to improve procurement decision-making and enterprise planning.
- Establish enterprise data governance standards supporting procurement reporting accuracy, consistency, and transparency.
- Deliver executive reporting that measures procurement and vendor performance, value realization, compliance, and organizational maturity.
Vendor Management Governance & Supplier Performance
- Establish and maintain center-led vendor management standards, operating model, governance forums, policies, playbooks, and templates in partnership with Category Management, Procurement Operations Hub, Legal, Compliance, Risk, IT, and business owners.
- Lead the supplier/vendor segmentation framework and define differentiated management approaches based on spend, criticality, risk tier, strategic importance, and business impact.
- Develop vendor scorecard methodology, supplier performance KPIs, QBR cadence and templates, risk/performance governance, and issue escalation standards for key suppliers.
- Enable strategic vendor account plans, relationship governance, continuous improvement plans, supplier innovation forums, and value realization tracking for segmented suppliers.
- Partner with vendor leads, category leaders, and business stakeholders to monitor vendor performance, compliance, risk, relationship health, and supplier-delivered value.
Procurement Excellence & Process Management
- Design and maintain enterprise procurement methodologies supporting category management, strategic sourcing, supplier management, contract management, and Source-to-Pay operations.
- Develop standardized procurement documentation, playbooks, templates, training materials, and process guidance supporting enterprise consistency.
- Lead continuous improvement initiatives that simplify procurement processes, reduce cycle times, improve stakeholder experience, and increase operational efficiency.
- Partner with Procurement Operations Hub to establish service standards, performance metrics, and operational governance across procurement processes.
- Benchmark procurement capabilities against leading organizations and recommend improvements supporting Procurement Excellence.
Requirements
- Bachelor's degree in Business Administration, Supply Chain Management, Finance, Information Systems, Operations Management, or a related discipline
- Minimum 8 years of progressive experience in procurement, vendor management, procurement operations, procurement transformation, procurement excellence, or strategic sourcing
- Demonstrated experience developing procurement and vendor management governance, operating models, digital procurement capabilities, analytics, supplier performance frameworks, or process improvement initiatives
- Previous experience leading cross-functional teams, organizational change initiatives, or procurement capability development
- Experience supporting vendor performance management, risk governance, QBRs, supplier segmentation, or strategic vendor relationship management
- Strong knowledge of procurement operating models, vendor management frameworks, procurement technologies, governance, analytics, continuous improvement, and organizational transformation
- Excellent leadership, analytical, communication, stakeholder management, and organizational change management skills
- Must be able to adhere to a hybrid work schedule reporting to 100 Church Street, NYC office every Tuesday, Wednesday & Thursday
- Preferred: Master's degree (MBA or related discipline)
- Preferred: CPSM, CIPS, Lean Six Sigma, PMP, or equivalent professional certification
- Preferred: Healthcare payer or managed care procurement experience
- Preferred: Experience standing up or operating a Vendor Management Office (VMO) or center-led vendor management capability
- Preferred: Experience implementing enterprise procurement technologies such as Workday, Coupa, Ariba, Icertis, or similar digital procurement platforms
- Preferred: Experience leading procurement transformation, AI-enabled procurement initiatives, automation, analytics, or operational excellence programs
- Preferred: Knowledge of Source-to-Pay process design, procurement analytics, process mining, contract lifecycle management, vendor management, supplier segmentation, and supplier management technologies
Benefits
- Medical, Dental & Vision
- Incentive Programs
- Recognition Programs
- Life Insurance
- 401(k) Contributions
Company overview
HealthFirst is a medical equipment manufacturing company specializing in the development and production of healthcare devices and diagnostic equipment. As a medical device manufacturer, the company focuses on creating innovative solutions that enhance patient care and improve clinical outcomes. HealthFirst operates in the competitive medical technology sector, where it likely develops products ranging from diagnostic instruments to therapeutic devices used in various healthcare settings. The company's commitment to quality and regulatory compliance positions it as a reliable provider of medical equipment to hospitals, clinics, and healthcare facilities. With expertise in medical device engineering and manufacturing, HealthFirst contributes to advancing healthcare technology while maintaining rigorous standards for safety and efficacy. The company's products are designed to meet the evolving needs of healthcare professionals and patients, supporting improved diagnosis, treatment, and monitoring of medical conditions across different therapeutic areas.