Senior Manager, IT Applications - Research
The Jackson Laboratory
Summary
The Senior Manager, IT Applications - Research is responsible for the life cycle planning of Research IT hardware, software and cloud resources through selection, operation, refresh, migration, optimization, retirement and disposal.
Job description
Core Duties and Responsibilities
- Management, planning and execution of a Development Operations (DevOps) strategy to ensure quality software deployments and overall application health and performance
- Formulating and deploying long-term strategic plans for acquiring and enabling efficient and cost effective Research IT solutions in support of faculty and research staff
- Contributing to enterprise architecture roadmaps and decisions
- Designing the Research IT program strategy and managing the associated component projects
- Working directly with IT Enterprise Architecture, IT Operations and with the top business stakeholders to make key strategy decisions and design the Research IT roadmap
- Research IT technology solution selection and implementation
- Presenting business cases to Senior Management alongside top business stakeholders
- Working on contracts and budget management
- Ensuring vendor's solutions evolve to continue to meet the organization's needs, by proactively identifying and prioritizing requirements for future releases
- Managing operational and technology development planning, including business requirements gathering, roadmap development, project planning, organizing and negotiating the allocation of resources
- Defining and communicating milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users
- Reviewing performance of IT systems to determine operating costs, productivity levels, and upgrade requirements
- Contributing to business case justifications and cost/benefit analyses for IT spending and initiatives
- Researching potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts
- Working with peer managers to develop IT policies and procedures
- Establishing and maintaining regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities
Requirements
- Master’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field and 3 years experience as a Software Engineer or related position in Software Development and Application Configuration in an Agile environment working with ITIL service management framework
- Alternatively, a Bachelor of Science degree in Computer Science, Software Engineering, Computer Engineering, or a related field and 5 years experience as a Software Engineer or related position in Software Development and Application Configuration in an Agile environment working with ITIL service management framework
- 1 year of experience running scientific applications in high performing computing and large-scale storage environment in the cloud
- 1 year of experience in systems design using Azure and Google Cloud Platform and development from business requirements analysis including commercial order testing using CareEvolve and other GCP, Clarity Lims, and Pathology Workbench and day-to-day operations
- 1 year of experience applying scientific research laws including PCI, CLIA, HIPAA, GxP, CAP Checklist and appropriate government regulations as it relates to the transfer and use of data
- Telecommuting permitted; must work in Bar Harbor, ME ~2-3 days/week
Company overview
The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution founded in 1929 in Bar Harbor, Maine. As a National Cancer Institute-designated Cancer Center, JAX specializes in discovering precise genomic solutions for disease and empowering the global biomedical community to improve human health. With nearly 3,000 employees across 11 locations worldwide, including facilities in Maine, Connecticut, California, Japan, and China, the organization operates with a substantial $628 million annual budget. JAX maintains a diverse research portfolio encompassing cancer, aging, Alzheimer's disease, addiction, computational biology, and rare diseases. The laboratory is renowned for providing over 13,000 strains of genetically specialized mice to more than 2,400 organizations in 68 countries, making it the world's leading source for mouse models. Additionally, JAX hosts the Mouse Genome Informatics database and offers comprehensive educational programs for scientists at all career stages, contributing to at least 26 Nobel Prizes in Physiology or Medicine through its research, resources, and educational initiatives.