Senior Manager, IT Manufacturing Site Lead

Key Responsibilities

• Lead the planning, deployment, coordination, and ongoing support of manufacturing site technology solutions, working with enterprise product teams, Technology Services, Cybersecurity, and delivery partners.
• Translate site priorities, operational challenges, and risks into a business-led technology roadmap spanning short- and mid-term horizons (0-5 years).
• Serve as the trusted strategic technology partner and account manager for site leadership and key business stakeholders.
• Own the identification, translation, prioritization, delivery, and lifecycle management of site technology demand and capabilities.
• Drive digital transformation and manufacturing automation opportunities, including MES, IIoT, manufacturing data and analytics.
• Ensure local technology solutions are aligned to standard enterprise product categories.
• Develop and maintain the site IT roadmap and help shape business cases and investment justification.
• Drive speed-to-value through effective execution models, including Agile, iterative delivery, Lean IT principles, and process optimization.
• Establish and lead a regular cadence of communications with site stakeholders.
• Own end-to-end operational performance and technology-related continuity for the site, including incident management, escalation coordination, root cause analysis, service governance, and risk management.
• Lead IT communications and stakeholder coordination during critical technology incidents and business interruptions.
• Partner with Technology Services and external vendors to ensure appropriate resourcing, delivery quality, and governance of partner performance.
• Accountable for site-level IT financial management, including operating budgets, total cost of ownership, and year-over-year cost optimization.
• Identify and lead opportunities to improve operational efficiency, system reliability, cost effectiveness, and manufacturing processes.
• Ensure quality, safety, regulatory compliance, cybersecurity, risk management, reliability, and technology lifecycle management practices are embedded into site roadmaps.
• Partner with business and enterprise data teams to promote manufacturing data governance, data quality, ownership, and stewardship.
• Lead, coach, and develop internal team members and vendors to deliver consistent, high-quality IT services.
• Proactively scout emerging technologies and external capabilities.
• Identify, promote, and drive innovation opportunities, including automation, AI, IIoT, and other emerging technologies.

Qualifications & Requirements

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field.
• 10 years of related experience in IT required.
• Proven experience leading technology delivery and support in a regulated manufacturing, operations, or industrial environment.
• Strong ability to translate business needs into technology strategies, roadmaps, investment priorities, and executable plans.
• Experience partnering with senior business stakeholders and influencing across multiple functions.
• Demonstrated strength in financial management, including budgeting, cost optimization, and total cost of ownership.
• Experience managing complexity, multiple concurrent initiatives, and competing priorities in a matrixed environment.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills, including root-cause analysis and process improvement.
• Ability to work independently with minimal supervision while meeting tight deadlines.
• Proven people management experience, including team leadership, coaching, talent development, succession planning, and performance management.
• Experience with project management, Agile, Lean, or continuous improvement methodologies.

Preferred / Domain Experience

• Experience in pharmaceutical, medical device, consumer, or other regulated manufacturing environments.
• Knowledge of manufacturing and supply chain business processes and associated technology solutions.
• Experience or familiarity with digital manufacturing, automation, MES, IIoT, LIMS, Historian, PAT, OT, and manufacturing data and analytics.
• Familiarity with cybersecurity, risk management, technology lifecycle management, and IT service management concepts in operational environments.
• Understanding of manufacturing data governance, data quality, ownership, and stewardship principles.
• Experience working with external vendors, strategic technology partners, and global or enterprise IT service organizations.
• Familiarity with Lean IT, process optimization, and continuous improvement approaches.
• Familiarity with AI, emerging technologies, and technology innovation for business value creation.