Senior Manager, Product Management
Johnson & Johnson Innovative Medicine
Summary
The Senior Manager, Product Management is part of our Patient Experience Product Group within our Innovative Medicine Technology and will support Pharmacy Innovation & Implementation. This role will lead high-impact programs across pharmacy platforms, patient services, data, contact centers, and technology partners.
Job description
Key Responsibilities
- Set product direction: Own the vision, strategy, and roadmap, balancing patient and business needs, data, technical standards, and market insights.
- Turn needs into solutions: Define problems, outcomes, requirements, acceptance criteria, and success measures with business leaders, end users, architects, and delivery teams.
- Lead complex programs: Drive delivery from concept through launch, managing integrated plans, budgets, resources, dependencies, risks, issues, and decisions.
- Use data to improve outcomes: Measure adoption and performance, use insights to guide priorities, and improve patient and end-user experiences.
- Manage delivery and lifecycle: Guide solution design, releases, readiness, adoption, performance, technical debt, and lifecycle decisions with technology, operations, compliance, and vendor partners.
- Align teams and decisions: Unite business and technology partners around shared outcomes, clear tradeoffs, timely decisions, and accountability.
- Build an inclusive culture: Promote customer focus, learning, thoughtful experimentation, and diverse perspectives.
- Lead with integrity: Model Credo-based leadership and ensure products and programs meet legal, regulatory, privacy, security, quality, and compliance requirements.
Required Qualifications
- 10 or more years of experience in technology product management, digital product delivery, enterprise technology, healthcare technology, pharmacy technology, or a related field, including ownership of complex products or programs.
- Proven ability to define product vision, strategy, roadmaps, outcomes, and success measures using business priorities, end-user needs, data, and technical insights.
- Strong program management skills across integrated plans, budgets, milestones, dependencies, risks, issues, decisions, and executive governance.
- Experience delivering technology across interconnected platforms, integrations, data flows, vendors, and operational processes.
- Ability to translate business and user needs into requirements, backlogs, release plans, and acceptance criteria while balancing value, feasibility, risk, cost, and speed.
- Excellent cross-functional leadership and executive communication skills across business, technology, operations, compliance, and external partners.
- A data-driven approach to product and program decisions, adoption, performance, and continuous improvement.
- Ability to work from Titusville, New Jersey in accordance with the role’s workplace model and travel domestically up to 15%.
Preferred Qualifications
- Experience with specialty pharmacy technology, including platforms, integrations, fulfillment workflows, and pharmacy operations.
- Experience with patient services technology, including access and affordability programs and contact center platforms.
- Experience applying emerging technologies, including AI, responsibly and effectively.
Requirements
- 10 or more years of experience in technology product management, digital product delivery, enterprise technology, healthcare technology, pharmacy technology, or a related field, including ownership of complex products or programs
- Proven ability to define product vision, strategy, roadmaps, outcomes, and success measures using business priorities, end-user needs, data, and technical insights
- Strong program management skills across integrated plans, budgets, milestones, dependencies, risks, issues, decisions, and executive governance
- Experience delivering technology across interconnected platforms, integrations, data flows, vendors, and operational processes
- Ability to translate business and user needs into requirements, backlogs, release plans, and acceptance criteria while balancing value, feasibility, risk, cost, and speed
- Excellent cross-functional leadership and executive communication skills across business, technology, operations, compliance, and external partners
- A data-driven approach to product and program decisions, adoption, performance, and continuous improvement
- Ability to work from Titusville, New Jersey in accordance with the role’s workplace model and travel domestically up to 15%
- Experience with specialty pharmacy technology, including platforms, integrations, fulfillment workflows, and pharmacy operations
- Experience with patient services technology, including access and affordability programs and contact center platforms
- Experience applying emerging technologies, including AI, responsibly and effectively
Benefits
- Pension plan
- 401(k) savings plan
- Vacation
- Sick time
- Holiday pay
- Floating holidays
- Parental leave
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Military spouse time-off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.