Senior Manager, Stewardship Operations, Quality & Evidence

Discover your role

• Operate and continuously improve enterprise data-quality monitoring in Planisware (leveraging the Data Quality Audit capability), configuring checks to reflect currently ratified definitions, business rules, and RACI assignments.
• Monitor planning data continuously against core data-quality dimensions – completeness, accuracy, consistency, uniqueness, validity, and timeliness – and route flagged issues directly to the accountable plan owner for resolution at the source.
• Compile and maintain the monthly data-quality summary presented to the Data Stewardship Council, highlighting recurring issues, trends by function, and items requiring escalation.
• Produce the quarterly data-quality trend report for senior leadership, providing the evidence base used to prioritize future stewardship and quality initiatives.
• Maintain a system of record (audit trail) documenting monitoring results, flagged issues, remediation status, and outcomes, to support auditability and knowledge continuity across review cycles.
• Partner with Digital & Technology to keep monitoring tooling configured to current ratified standards, distinguishing tooling or system defects from underlying data-content issues and routing each to the correct owner.
• Track and report adoption and conformance by role – Data Creator, Curator, Enabler, and Consumer – to identify where an agreed expectation is not being met and where follow-up is needed.
• Support the Sr. Manager, Enterprise Stewardship & Standards, and the Director, Data Stewardship, in assembling monitoring evidence for decision records and escalation packages when a flagged finding surfaces a cross-functional disagreement requiring Council resolution.
• Track and report on monitoring coverage (e.g., share of required or active milestone codes under active monitoring) and issue closure rates, providing input to the broader stewardship roadmap and operating-model maturity.
• Collaborate with system Business Process Owner (e.g., Planisware, Planview) and Program, Portfolio Management, and Program Management leads to ensure monitoring reflects current planning-system configuration and usage.

This role requires

• Working knowledge of drug development, clinical/program planning, and portfolio management terminology and processes.
• Demonstrated experience operating or administering data-quality monitoring, audit, or observability capabilities (e.g., automated data-quality checks, exception and alert routing, conformance dashboards), ideally within a data governance or data management framework.
• Skilled in defining and tracking data-quality metrics against recognized dimensions (e.g., completeness, accuracy, consistency, uniqueness, validity, timeliness) and translating monitoring output into clear findings.
• Strong evidence-based reporting skills, with a proven ability to compile monitoring results into decision-ready summaries for audiences ranging from function leads to senior leadership.
• Excellent written communication skills, including the ability to produce clear, concise operational and trend reporting for governance and leadership review.
• Familiarity with Planisware (or comparable project/portfolio planning systems) and its data-quality and reporting capabilities; ability to partner effectively with technical teams on tooling configuration without owning the underlying build.
• Strong analytical and problem-solving skills, comfortable working with large operational datasets to identify patterns and root causes.
• Ability to work independently and collaboratively in a matrixed organization, partnering with Data Governance, Data Analytics & Data Science (DA&DS), Digital & Technology, and domain data stewards.

Preferred Qualifications

• Experience with data observability or data-quality tooling (e.g., Monte Carlo, Collibra, Informatica) is a plus.
• Data management or governance certification (e.g., CDMP) and/or PMI Project Management Professional (PMP) is preferred, but not required.

Education & Experience

• Bachelor's Degree required.
• 8+ years in data management, data quality/observability operations, business analysis, or related roles, including experience operating monitoring or reporting capabilities and producing evidence for governance bodies.
• Biopharma / drug development experience preferred.