Senior Manager, US Commercialization Learning – Rheumatology
Bristol Myers Squibb
Summary
The US Commercialization Learning team is seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization. The selected candidate will be accountable for product and disease training for the US Rheumatology Sales Force, with a focus on Lupus. These activities include the design, development and execution of training assets for new hire training, brand updates, selling skills, new product launches, competitive product launches, POA meetings and Field Readiness Meetings. In this role, the Senior Manager will work collaboratively across a matrix organization, which includes the Rheumatology Commercialization Teams, WW Centre of Excellence, and Enterprise Learning Services.
Job description
Major Responsibilities and Accountabilities
- Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
- Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
- Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
- Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
- Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
- Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
- Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model.
- Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities.
- Engage the WW Centre of Excellence to share/leverage assets.
Requirements
- Minimum education of a bachelor’s degree is required; Master’s or Doctorate degree preferred.
- Minimum of five (5) years of working experience including at least one (1) year of sales training experience is required.
- Two (2) years sales training in Rheumatology is preferred.
- Pharmaceutical industry experience is preferred.
- Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops.
- Effective communication, facilitation, and presentation skills.
- Demonstrated ability to effectively manage multiple projects.
- Demonstrated ability to develop and implement key learning objectives, strategies, and tactics.
- Strong business analytics to understand and analyze business and market drivers, develop, execute and adjust business plans.
- Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & Compliance.
- Proficiency in Microsoft Office Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot/Claude).
- Ability to travel for multiple meeting engagements (e.g. Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.).
Benefits
- Wellbeing support
- Retirement benefits
- Financial protection benefits
- Medical, Dental & Vision
- Life & Disability Insurance
- Flexible Time Off
- 11 Paid Holidays
- Paid Sick Leave
- Paid Volunteer Days
- Summer Hours Flexibility
- Leaves of Absence
- Annual Global Shutdown
Company overview
Bristol Myers Squibb is a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. Founded in 1887 and headquartered in Princeton, New Jersey, the company operates with a unique BioPharma strategy that combines the reach and resources of a major pharmaceutical company with the entrepreneurial spirit and agility of a biotech firm. BMS focuses on transformative therapies in key therapeutic areas including oncology, hematology, immunology, cardiovascular disease, and fibrosis. The company has built a sustainable pipeline of potential therapies and leverages translational medicine and data analytics to deliver the right medicine to the right patient at the right time. With over 10,000 employees worldwide, Bristol Myers Squibb maintains a strong commitment to scientific excellence, patient-centric innovation, and global health equity through its foundation. The company's portfolio includes groundbreaking treatments such as Opdivo (nivolumab) for cancer, Eliquis (apixaban) for cardiovascular conditions, and Orencia (abatacept) for autoimmune diseases, among others.