Senior Manager, US Primary Market Research
Amgen
Summary
In this vital role you will be a strategic thought partner to brand and cross-functional teams, responsible for generating rigorous, business-relevant insights that inform brand strategy, execution, and decision-making. In an environment enabled by data integration via Amgen's MRAgent platform, this role focuses less on managing research outputs and more on owning insight judgment, meaning, and impact—ensuring data is interpreted correctly, synthesized effectively, and translated into clear strategic guidance. Flexible Commuter role to Thousand Oaks, CA office. You will work on-site 2-3 days a week.
Job description
Strategic Thought Partnership
- Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution.
- Act as an internal consultant, helping stakeholders move from data to decisions by identifying the 'so what' and 'now what.'
- Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight-driven guidance.
Insight Generation & Interpretation
- Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI-enabled capabilities (e.g., MRAgent).
- Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs.
- Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.
Data & Business Rule Ownership
- Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity.
- Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners.
- Maintain high standards for data quality, methodological rigor, and trend continuity.
Team Leadership & Development
- Partner with other PMR and CD&A team members, developing strategic thinking, analytical judgment, and stakeholder confidence.
- Coach other PMR team members when needed, to help shape their skills and to provide business context to ensure more rounded analyses.
- Guide teams on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals.
- Work with their Director to prioritize and balance business asks, to ensure focus on the highest-value insight opportunities.
Stakeholder Enablement & Change Leadership
- Manage expectations with stakeholders regarding self-service insights vs. value-add PMR partnership.
- Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access.
- Support adoption and effective use of new research tools and ways of working.
Capability & Process Advancement
- Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools.
- Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands.
Requirements
- Doctorate degree and 2 years of experience in analytics, sales, marketing, or related functions OR Master's degree and 4 years of experience in analytics, sales, marketing, or related functions OR Bachelor's degree and 6 years of experience in analytics, sales, marketing, or related functions OR Associate's degree and 10 years of experience in analytics, sales, marketing, or related functions OR High school diploma / GED and 12 years of experience in analytics, sales, marketing, or related functions
- Experience in pharmaceutical or life sciences industry
- Deep expertise in primary market research methodologies (qualitative and quantitative)
- Strong analytical skills with the ability to translate complex data into actionable insights
- Demonstrated ability to think strategically and influence decision-making
- Excellent written, verbal, and facilitation skills with senior audiences
- Proven ability to work collaboratively across functions in a matrixed environment
- Experience coaching and developing talent
Benefits
- Health insurance
- Dental coverage
- Vision coverage
- Retirement and savings plan
- Life insurance
- Disability insurance
- Flexible spending accounts
- Discretionary annual bonus
- Stock-based long-term incentives
- Paid time-off
Company overview
Amgen Inc. is a leading American multinational biopharmaceutical company headquartered in Thousand Oaks, California, founded in 1980. As one of the world's largest independent biotechnology companies, Amgen specializes in discovering, developing, manufacturing, and delivering innovative human therapeutics. The company focuses on six key therapeutic areas: inflammation, oncology/hematology, bone health, cardiovascular disease, nephrology, and neuroscience. Amgen's portfolio includes blockbuster drugs such as Enbrel for autoimmune diseases, Prolia and XGEVA for osteoporosis, Repatha for cholesterol management, Otezla for psoriasis, and Neulasta for chemotherapy-induced neutropenia. With approximately 28,000 employees worldwide, Amgen operates as a component of both the Dow Jones Industrial Average and Nasdaq-100 indices. The company maintains a robust research and development pipeline with numerous clinical programs across various stages, leveraging cutting-edge biotechnology and human genetic data to address some of the world's most challenging diseases. Amgen's manufacturing capabilities span multiple global locations, and it distributes products through pharmaceutical wholesale distributors and direct-to-consumer channels.