Senior Master Data Analyst

The Opportunity

The Senior Master Data Analyst will lead the establishment, execution, and continuous improvement of regional master data governance frameworks for product and customer data across the U.S. supply chain. The role is responsible for ensuring data integrity, regulatory and quality compliance, and alignment with global governance frameworks by defining policies, standard operating procedures, and processing documentation. Acting as a senior functional expert in master data management and finished goods specification, the position drives strategic continuous improvement initiatives, resolves highly complex data issues, and leads cross-functional projects to enhance data quality, process efficiency, and system integrations.

Key Responsibilities

Policy Setting and Governance

• Develop, document, and maintain master data management standards for both product and customer data, enforce data governance procedures, and ensure data integrity across systems.
• Serve as a key contributor to U.S. and Global governance teams in defining and enhancing master data governance rules, standards, and processes.
• Define, implement, and continuously improve standard operating procedures, process flows, and related documentation as they relate to product and customer master data governance.
• Act as the senior functional expert for Finished Good Specification management and item setup within the Lifecycle Management Process.
• Lead process improvements for master data with data owners to ensure consistency, standardization, and integrity of data.
• Partner closely with the Global Master Data organization to align on strategies, policies, controls, and best practices.
• Ensure compliance with quality and regulatory requirements and internal data governance policies throughout all stages of the product lifecycle and across all master data domains.

Maintenance and Continuous Improvement

• Own and drive total data quality, including data accuracy, completeness, and consistency.
• Capture, analyze, and provide insights into weekly and monthly KPIs.
• Lead functional leaders, IT experts, and process teams in analyzing systems for errors, troubleshooting integration issues, and eliminating defective data entries.
• Make end-to-end process recommendations and lead implementation of improvements.
• Drive IT and business partners to perform mass data updates and cleansing activities in ERP systems to support the continuous improvement of master data standards.
• Lead and coordinate testing support for new system enhancements and integrations with a high degree of quality and business rigor.
• Research and resolve master data aging and bottlenecks, highly complex data issues, and prioritize resolution based on business impact.
• Manage escalations regarding data issues, identify root cause, recommend corrective action, and communicate outcomes appropriately.
• Oversee and monitor the delivery of data changes and maintenance through the internal ticketing system.
• Manage and report on adherence to responsiveness targets and service expectations.
• Provide ad-hoc reporting and execute predefined reports as needed by business users and leadership.

Communication

• Communicate effectively to provide a clear understanding of master data status, risks, priorities, and decisions to stakeholders.
• Initiate and promote open and clear communication channels with cross-functional team members and stakeholders to establish and maintain a realistic understanding of product and customer master data requirements.
• Drive adoption of data governance processes across the organization by conducting periodic trainings and workshops and providing recommendations using industry best practices.
• Provide updates to senior leaders on project status, key performance indicators, risks, and root cause analysis.
• Communicate and network across cross-functional teams to understand new business requirements and the impact on master data processes and governance.
• Establish credibility as a senior functional expert and drive cross-functional engagement to achieve business results.

Leadership and Project Management

• Lead and coordinate regional initiatives related to Product Master Data, ensuring timely, effective, and high-quality project execution.
• Track and report on item setup progress, identify priority items, raise potential risks, and work with internal and cross-functional teams to expedite completion.
• Develop and execute training for internal stakeholders on master data governance rules, standards, and processes.
• Lead key master data improvement projects related to GS1 standards and customer-driven data needs.
• Drive the Master Data function forward within the organization with clear strategy, prioritization, and guidance to enable company objectives.
• Mentor less experienced team members and provide subject matter expertise to support team capability development.

Qualifications

• Bachelor's degree in Operations, Engineering, Supply Chain or other Business Disciplines is required.
• 5-8 years of experience in Supply Chain, Master Data, or other business disciplined is required.
• Strong understanding of regulatory requirements, supply chain processes, and data governance principles.
• Experience with ERP systems (e.g. Oracle, SAP) and enterprise data governance frameworks.
• Ability to work in a fast-paced, cross-functional environment.
• Proficient in Microsoft Office Applications (Excel, Outlook, Word, PowerPoint, Access), advanced and above skill level in Excel.
• Demonstrated ability to lead projects and influence cross-functional teams in a fast-paced environment.
• Strong problem-solving skills with the ability to manage complex data issues, escalations, and process improvements independently.