Senior Oncology Account Manager, Omaha

Key Skills: Strategic Account Management

• Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends
• Demonstrate a thorough understanding of internal customer business models and external customers including current reimbursement landscape/managed care, payer issues and trends
• Gain understanding of customer needs through thorough research and analysis
• Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs
• Leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance
• Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager

Strategic Planning

• Keep the needs and expectations of the customer/patients at the forefront
• Define clear, measurable objectives that align with company goals and customer needs
• Develop tailored strategies and tactics to address unique needs and challenges of each customer
• Determine resources required to execute the strategic account plan effectively
• Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs
• Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics
• Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access
• Work with customer facing colleagues to facilitate achievement of functional tactical objectives
• Recognize changes in the work environment to ensure effective development and implementation of alternate plans
• Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving

Teamwork & Collaboration

• Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement
• Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access
• Engage and align with cross-functional partners to mobilize resources and ideas
• Actively shares insights and best practices across the team
• Work effectively with customer facing colleagues to facilitate achievement of functional teams tactical objectives
• Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners

Selling Effectiveness

• Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers
• Institute a network-selling mindset to customer relationships
• Stay abreast of industry trends, competitive landscape, and clinical developments in oncology
• Ability to adapt quickly to new tools and resources for successful customer engagement
• Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory

Product and Scientific Knowledge

• Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: Small Cell Lung Cancer (SCLC) and Gastrointestinal (GI) Cancers
• Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states
• Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines
• Demonstrate to customers and internal team members a high level of clinical knowledge of the disease state and Jazz product(s)
• Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product

Execution

• Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements
• Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed
• Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records
• Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures
• Special projects as assigned
• Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations
• Perform all activities within allocated budget