Senior Process Improvement Engineer - Ambulatory
Sentara Health
Summary
Responsible for identifying, analyzing, and optimizing operational processes within the organization to enhance efficiency, quality, and productivity. Uses data-driven methodologies such as Lean, Six Sigma, and other process improvement tools to streamline workflows, reduce waste, improve overall performance, and develop strategies for improvement. Mentors other PI Engineers, provides training and guidance. Leads cross-functional teams to design and implement process enhancements, monitor outcomes, and ensure the sustainability of improvements. Work closely with department leaders and cross-functional teams to implement process improvements and ensure alignment with organizational goals. Create detailed reports and presentations to communicate process improvement findings, outcomes, and recommendations to senior management.
Job description
Education
- Bachelor's Degree required. Industrial Engineering preferred.
Certification/Licensure
- Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, Prosci preferred.
Experience
- 5 years of experience required in process improvement engineering and mapping.
- Experience with workflow redesign, labor management and productivity, change management, Vizient benchmarking, project management, and data analysis preferred.
Mission Statement
Operational Process Improvement leverages engineering methodologies and expertise in operations and processes to drive enterprise-wide improvements in strategic initiatives, cost reduction, revenue enhancement, resource utilization, and consumer experience.
Requirements
- Bachelor's Degree required
- 5 years of experience required in process improvement engineering and mapping
- Experience with workflow redesign, labor management and productivity, change management, Vizient benchmarking, project management, and data analysis preferred
- Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, Prosci preferred
Benefits
- Medical, Dental & Vision
- Adoption, Fertility & Surrogacy Reimbursement
- Paid Time Off
- Sick Leave
- Paid Parental Leave
- Family Caregiver Leave
- Emergency Backup Care
- Long-Term Disability
- Short-Term Disability
- Critical Illness Plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
- Annual Discretionary Bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.