Senior Recruiting Manager - Oregon
Mindful Support Services
Summary
The Senior Recruiting Manager leads Mindful Therapy Group's provider recruitment function across multiple markets and is accountable for translating company growth priorities, provider capacity requirements, and market conditions into measurable provider acquisition results. This role owns the operational performance of provider recruitment, including recruiting strategy, team leadership, pipeline health and conversion, sourcing strategy, provider acquisition cost, recruiting investment, forecasting, CRM integrity, performance reporting, and continuous improvement.
Job description
About the Role
The Senior Recruiting Manager leads Mindful Therapy Group's provider recruitment function across multiple markets and is accountable for translating company growth priorities, provider capacity requirements, and market conditions into measurable provider acquisition results. This role owns the operational performance of provider recruitment, including recruiting strategy, team leadership, pipeline health and conversion, sourcing strategy, provider acquisition cost, recruiting investment, forecasting, CRM integrity, performance reporting, and continuous improvement.
This is a senior hands-on leadership role that develops the Recruiting team while remaining close enough to pipeline performance, recruiter execution, market conditions, and high-value provider opportunities to intervene where leadership involvement can materially improve outcomes.
Provider Acquisition Strategy & Market Planning
- Develop and execute multi-market provider recruitment strategies aligned with growth priorities, capacity needs, patient demand, licensure requirements, specialty needs, and market conditions.
- Translate business objectives into market-specific recruiting plans, sourcing priorities, recruiter assignments, and measurable acquisition goals.
- Evaluate provider supply, demand, pipeline performance, and market trends to prioritize recruiting resources and identify emerging risks, capacity gaps, and growth opportunities.
- Balance immediate hiring needs with the development of sustainable long-term provider pipelines and recruiting channels.
- Serve as a strategic recruiting partner to Growth leadership, advising on provider acquisition priorities and market expansion efforts.
Recruiting Team Leadership & Development
- Lead, coach, and develop Business Development Associates and Senior Business Development Associates to achieve provider acquisition goals.
- Establish clear performance expectations, accountability measures, and development plans related to sourcing, engagement, pipeline management, conversion, forecasting, and professional execution.
- Conduct regular pipeline reviews, coaching sessions, performance discussions, and career development conversations.
- Build a high-performing, scalable recruiting organization through standardization, continuous improvement, and leadership development.
Pipeline & Provider Acquisition Performance
- Own performance of the provider recruiting funnel from sourcing and engagement through contract execution and successful handoff.
- Monitor pipeline health, conversion rates, stage progression, aging, loss reasons, and acquisition outcomes to ensure target attainment.
- Analyze recruiting performance by market, recruiter, source, provider type, specialty, licensure, and modality to identify constraints and opportunities.
- Support high-priority or complex provider opportunities where senior leadership involvement can improve outcomes.
Sourcing Strategy & Channel Management
- Lead sourcing strategy across outbound recruiting, referrals, events, universities, professional associations, networking, paid advertising, and other provider acquisition channels.
- Evaluate source effectiveness based on provider quality, conversion, acquisition outcomes, and cost efficiency.
- Expand and optimize recruiting channels, partnerships, and investments to support evolving provider needs and reduce reliance on any single source.
Recruiting Analytics, Forecasting & Budget Management
- Develop provider acquisition forecasts using pipeline data, conversion metrics, market conditions, and historical performance.
- Maintain recruiting dashboards, scorecards, and reporting that measure pipeline health, sourcing effectiveness, acquisition outcomes, costs, and forecast accuracy.
- Monitor recruiting investments and budgets, recommending adjustments based on acquisition needs, market conditions, and return on investment.
- Present clear, actionable recommendations regarding recruiting performance, risks, resource allocation, and capacity planning.
Recruiting Operations & Process Improvement
- Own recruiting CRM standards, pipeline integrity, reporting accuracy, workflow design, automation, and data quality.
- Standardize recruiting processes, qualification criteria, communication practices, and pipeline management across the team.
- Identify operational inefficiencies and implement improvements that enhance recruiting effectiveness, scalability, and provider experience.
Cross-Functional Partnership
- Partner with Growth, Marketing, Operations, Finance, Provider Lifecycle, Contracts, Facilities, Front Office, Onboarding, and other stakeholders to align recruiting efforts with organizational priorities.
- Translate provider capacity needs into actionable recruiting strategies and ensure smooth provider transitions through the recruitment and onboarding process.
- Represent Mindful Therapy Group at recruiting events, professional associations, industry partnerships, and strategic market initiatives.
- Provide market intelligence and recruiting insights that inform provider growth, workforce planning, and acquisition strategy.
Requirements
- Six or more years of progressive experience in healthcare recruiting, provider recruitment, talent acquisition, business development, consultative sales, or a closely related field
- Three or more years of demonstrated people leadership, coaching, or team-management experience
- Proven ability to lead a production-oriented recruiting team toward measurable acquisition, conversion, and financial outcomes
- Demonstrated experience developing and executing recruiting strategies across multiple markets or provider segments
- Experience managing recruiting pipelines, forecasts, sourcing strategies, performance scorecards, and paid acquisition budgets
- Strong understanding of provider acquisition cost, recruiting funnel economics, source performance, resource allocation, and return on investment
- Demonstrated ability to use market demand, capacity requirements, pipeline performance, and financial information to make recruiting decisions
- Strong experience coaching consultative recruiting, provider assessment, objection handling, negotiation, follow-up, and closing
- Experience with CRM, ATS, job boards, outbound sourcing, dashboards, and recruiting analytics
- Strong analytical, financial, written, verbal, organizational, and cross-functional communication skills
- Ability to operate effectively across multiple markets with changing provider needs and business priorities
- Experience recruiting mental health or behavioral health professionals is strongly preferred
- Knowledge of professional licensure, private-practice environments, and healthcare provider recruitment is preferred
- Experience building recruiting processes, training programs, dashboards, scorecards, and operating standards is preferred
Benefits
- Health, Dental & Vision
- 401(k) Matching
- 8 Paid Holidays
- 15 PTO Days
- Professional Development
Company overview
Mindful Support Services is a specialized organization operating in the mental health care sector, providing essential support services to mental health professionals and practices. The company focuses on delivering comprehensive administrative and operational support to therapists, counselors, and mental health practitioners, enabling them to concentrate on client care rather than business management tasks. Their services typically include billing and insurance processing, scheduling coordination, client intake management, and practice administration support. By offering these critical backend services, Mindful Support Services helps mental health professionals streamline their operations, improve practice efficiency, and enhance overall service delivery to patients. The company plays a vital role in the mental health ecosystem by supporting practitioners in managing the complex administrative aspects of mental health care delivery, ultimately contributing to better patient access and care quality in the mental health services industry.