Senior Sales Operations Analyst

Job Responsibilities

• Work with sales leadership to develop metrics, dashboards, and reports that accelerate strategies for revenue growth, e.g., pipeline health, opportunity identification
• Collect, organize, cleanse, validate, and analyze sales data to create, calculate, and deliver reports on sales performance and sales commissions
• Assist with administration of sales compensation plans
• Research commission payment or sales discrepancies and exception requests and resolve them timely and accurately
• Administer, monitor, and analyze performance on sales campaigns and sales contests
• Create and maintain dashboards and reports that summarize sales performance for sales management and representatives
• Communicate with and answer sales analytics and commission questions from sales leadership and representatives
• Prepare and communicate ad-hoc sales analytics reports
• Develop best practices, tools, reporting, and standard operating procedures to drive efficiencies and identify areas for process improvement

Minimum Qualifications

• Bachelor's degree in business administration, economics, statistics, mathematics, or a related field
• 5 or more years of demonstrable experience in data analytics with ability to analyze large datasets efficiently and effectively

Preferred Qualifications

• 1 or more years experience supporting senior sales leadership or enterprise sales organizations
• 1 or more years' experience Microsoft Excel and data visualization tools (e.g., Power BI, Tableau, Alteryx, SQL, Alteryx, Sales Analytics etc.
• 1 or more years' experience with Salesforce CRM and sales performance management software such as SAP Success Factors or similar
• 1 or more years' experience in the laboratory industry, healthcare, hospitals and managed care

Additional Job Standards

• Self starter attitude with problem-solving capabilities and proven ability to achieve results
• Strong business acumen - ability to independently work to explore and understand business context
• Working knowledge of performing sales commission calculations and creating sales analytics reports
• Ability to communicate effectively and work well with various functional departments and levels of leadership
• Outstanding detail-oriented analytical and organizational skills
• Ability to manage multiple projects simultaneously while adhering to strict deadlines
• Comfort with and confidence in working in a fast-paced sales environment

Labcorp's National Sales Enablement team is in search of a Sales Operations Senior Analyst to conduct commercial administration and analytics for our Diagnostics sales teams. This individual will be part of a team that provides insights and tools to help sales teams optimize sales processes and accelerate revenue-driving activities.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.