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Senior Software System Engineer

Dexcom

Mesa, AZOnsitePosted 19 days ago$111,100 - $185,100/year
Full TimeSenior LevelTech & Data (Health IT)Medical Device
Original posting ↗

Summary

We are seeking a Senior Manufacturing Software Systems Engineer to join the IT/OT team supporting manufacturing operations and engineering initiatives in production plant in Mesa, AZ. This engineer will work closely with teams in San Diego, CA and Mesa, AZ including IT/OT, Operations Engineering, Quality, and R&D teams to ensure reliable operation of manufacturing software platforms in commercial manufacturing including customized manufacturing software, SCADA, SQL Server databases and laboratory software. This position combines systems engineering, software development, and manufacturing software systems support to help maintain high system availability and support Dexcom’s manufacturing operations.

Job description

Where you come in:

  • Provide day-to-day software development and technical support for manufacturing software systems, including MES (Manufacturing Execution Systems) integration, SCADA platforms, SQL Server databases, and related factory applications.
  • Design, develop, and maintain manufacturing software solutions, including database structures, data pipelines, and application integrations that support digital factory initiatives.
  • Develop system designs and architecture artifacts (e.g., UML diagrams, interface specifications, and system documentation) to support software development and system integration.
  • Support continuous software improvement initiatives by identifying opportunities to enhance system performance, user experience, data integrity, and operational efficiency across manufacturing platforms.
  • Troubleshoot and resolve software-related production issues in a timely manner to minimize manufacturing downtime and ensure continuity of manufacturing operations.
  • Collaborate with cross-functional teams including R&D, Engineering, Quality, IT, and Production to identify root causes and implement corrective and preventive actions for software and system anomalies.
  • Develop and maintain SQL Server database solutions, including queries, stored procedures, views, and data integrations to support manufacturing operations and analytics.
  • Support software deployments, configuration updates, system integrations, and application enhancements within manufacturing environments.
  • Participate in software validation, verification, and change control processes in regulated manufacturing environments.
  • Assist in the creation and maintenance of technical documentation, system architecture documentation, development standards, and support procedures.
  • Investigate using AI tools to speed up all aspects of the development process.
  • This position assumes and performs other duties as assigned.

What makes you successful:

  • 5+ years of experience supporting manufacturing or industrial software systems (e.g., SCADA, LabVIEW applications, C#, database-driven applications).
  • Strong troubleshooting and problem-solving skills with the ability to analyze and resolve complex technical issues in a fast-paced environment.
  • Solid understanding of manufacturing processes and production environments (e.g., GMP, lean manufacturing, Six Sigma principles).
  • Proficiency in SQL and database management
  • Familiarity with software deployment tools, system monitoring, and version control practices.
  • Experience working with cross-functional teams including IT, R&D, Engineering, Quality, and Production.
  • Familiarity and have practical experience with industry standards related to manufacturing operations including ISA-95
  • Knowledge of FDA regulations such as 21 CFR Part 11
  • Excellent verbal and written communication skills; able to document technical issues and communicate with both technical and non-technical users.

Preferred Qualifications:

  • Familiarity with relational databases
  • Experience with SW V&V of Automated systems on the factory floor.
  • Proven ability to multi-task, prioritize projects, and maintain timelines.
  • Detail oriented and organized.

Experience and Education Requirements:

Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

Requirements

  • 5+ years of experience supporting manufacturing or industrial software systems (e.g., SCADA, LabVIEW applications, C#, database-driven applications).
  • Strong troubleshooting and problem-solving skills with the ability to analyze and resolve complex technical issues in a fast-paced environment.
  • Solid understanding of manufacturing processes and production environments (e.g., GMP, lean manufacturing, Six Sigma principles).
  • Proficiency in SQL and database management
  • Familiarity with software deployment tools, system monitoring, and version control practices.
  • Experience working with cross-functional teams including IT, R&D, Engineering, Quality, and Production.
  • Familiarity and have practical experience with industry standards related to manufacturing operations including ISA-95
  • Knowledge of FDA regulations such as 21 CFR Part 11
  • Excellent verbal and written communication skills; able to document technical issues and communicate with both technical and non-technical users.
  • Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

Benefits

  • Comprehensive benefits program
  • Growth opportunities
  • Career development programs
  • Tuition reimbursement

Company overview

Dexcom, Inc. is a pioneering American healthcare company specializing in the development, manufacturing, and distribution of continuous glucose monitoring (CGM) systems for diabetes management. Founded in 1999 and headquartered in San Diego, California, Dexcom has transformed diabetes care through innovative biosensing technology that provides real-time glucose readings. The company's flagship products, including the G-series CGM systems, offer industry-leading accuracy and extended wear times, with the latest G7 model providing up to 15.5 days of continuous monitoring. As a publicly traded company listed on Nasdaq (DXCM) and a component of both the Nasdaq-100 and S&P 500 indices, Dexcom operates globally with manufacturing facilities in Arizona, Malaysia, and Ireland. With over 10,300 employees worldwide, the company generates approximately $4 billion in annual revenue and maintains strategic partnerships with major healthcare technology companies. Dexcom's mission focuses on empowering people with diabetes to take control of their health through advanced monitoring solutions that improve clinical outcomes and quality of life.

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