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Senior Specialist, HR Reporting & Analytics

West Pharmaceutical Services

Exton, PAHybridPosted 9 days ago
Full TimeSenior LevelTech & Data (Health IT)Medical Device
Original posting ↗

Summary

The Senior Specialist, HR Reporting & Analytics partners with HR and business leaders to transform workforce data into actionable insights that support business and talent decisions. The role requires strong knowledge of HR data and data structures, analytics, storytelling with data, data visualization, and HR data privacy and governance. This role will be the first point of contact for HR and business stakeholders who require support with HR data policy interpretation, reporting or analytics requests. The position will develop scalable reporting and analytics solutions using data from SAP HCM, SAP SuccessFactors, and other enterprise sources, with Power BI as a key analytics and visualization platform. The role will heavily focus on data integrity, data governance, reporting and analytics.

Job description

Job Summary

The Senior Specialist, HR Reporting & Analytics partners with HR and business leaders to transform workforce data into actionable insights that support business and talent decisions. The role requires strong knowledge of HR data and data structures, analytics, storytelling with data, data visualization, and HR data privacy and governance. This role will be the first point of contact for HR and business stakeholders who require support with HR data policy interpretation, reporting or analytics requests. The position will develop scalable reporting and analytics solutions using data from SAP HCM, SAP SuccessFactors, and other enterprise sources, with Power BI as a key analytics and visualization platform. The role will heavily focus on data integrity, data governance, reporting and analytics.

Essential Duties and Responsibilities

  • Partner with senior HR and business leaders to understand workforce challenges and translate business questions into actionable analytics and insights
  • Develop dashboards, reports, metrics, and analytical solutions using Power BI and other enterprise analytics platforms
  • Analyze workforce data to identify trends, patterns, risks, and opportunities and translate findings into compelling data stories, actionable insights, and recommendations for senior, technical, and non-technical audiences
  • Support analytics across the employee lifecycle, including workforce, talent acquisition, retention, organizational effectiveness, payroll, benefits, time, and talent
  • Understand and work with complex HR data models and schemas, including employee, job, position, organizational, and effective-dated data
  • Lead analytics workstreams and provide coaching, guidance, and mentorship to team members; may assume direct people leadership responsibilities as the People Analytics function evolves
  • Perform data validation and root-cause analysis to identify and resolve data quality issues
  • Ensure appropriate handling of sensitive HR data in accordance with privacy, confidentiality, security, access, and data governance requirements
  • Partner with HRIS and technology teams to understand system and data changes and assess downstream analytics impacts
  • Identify opportunities to automate and improve the scalability, consistency, and efficiency of People Analytics solutions
  • Drive adoption and ongoing enhancement of analytics products based on stakeholder needs, usage, business value, and evolving People Analytics capabilities
  • Ownership of regulatory and government workforce reporting and related documentation
  • Contribute to People Analytics strategy, projects, standards, and continuous improvement initiatives
  • Other duties as assigned

Education

Bachelor's degree in Analytics, Statistics, Mathematics, Computer Science, Information Systems, Human Resources or a related discipline, or equivalent professional experience

Work Experience

  • 5+ years of experience in People Analytics, HR Reporting, HR Data, HRIS, Business Intelligence, or a related field
  • Strong understanding of HR data, data models, schemas, structures, and HR business processes
  • Experience working with UltiPro, SAP HCM, SuccessFactors
  • Strong Power BI experience, including data modeling, DAX, Power Query, and dashboard development
  • Strong analytical and problem-solving skills with demonstrated ability to work with large and complex datasets
  • Understanding of HR data privacy, confidentiality, governance, security, and responsible use of employee information
  • Demonstrated ability to synthesize complex data into clear narratives, visualizations, insights, and recommendations that influence stakeholder decisions
  • Experience working with virtual teams across diverse geographical locations preferred

Preferred Knowledge, Skills and Abilities

  • Experience with Microsoft Fabric and modern enterprise data and analytics platforms
  • Experience with SAP HCM data structures and SAP SuccessFactors, particularly Employee Central
  • Working knowledge of SQL and experience integrating data across multiple systems
  • Understanding of data governance, lineage, data quality, metadata, and master data concepts
  • Understanding of statistical and advanced analytical techniques and ability to partner effectively with data science resources to translate analytical outputs into business insights
  • Experience working within a large, complex, multinational organization
  • Demonstrated ability to influence HR, HRIS, technology, and business teams without direct authority
  • Advanced analytics certification or relevant graduate degree preferred
  • Experience leading analytics projects, cross-functional teams, and/or direct or indirect teams in a global or remote environment preferred

Requirements

  • Bachelor's degree in Analytics, Statistics, Mathematics, Computer Science, Information Systems, Human Resources or a related discipline, or equivalent professional experience
  • 5+ years of experience in People Analytics, HR Reporting, HR Data, HRIS, Business Intelligence, or a related field
  • Strong understanding of HR data, data models, schemas, structures, and HR business processes
  • Experience working with UltiPro, SAP HCM, SuccessFactors
  • Strong Power BI experience, including data modeling, DAX, Power Query, and dashboard development
  • Strong analytical and problem-solving skills with demonstrated ability to work with large and complex datasets
  • Understanding of HR data privacy, confidentiality, governance, security, and responsible use of employee information
  • Demonstrated ability to synthesize complex data into clear narratives, visualizations, insights, and recommendations that influence stakeholder decisions
  • Experience working with virtual teams across diverse geographical locations preferred
  • Experience with Microsoft Fabric and modern enterprise data and analytics platforms
  • Experience with SAP HCM data structures and SAP SuccessFactors, particularly Employee Central
  • Working knowledge of SQL and experience integrating data across multiple systems
  • Understanding of data governance, lineage, data quality, metadata, and master data concepts
  • Understanding of statistical and advanced analytical techniques
  • Experience working within a large, complex, multinational organization
  • Demonstrated ability to influence HR, HRIS, technology, and business teams without direct authority
  • Advanced analytics certification or relevant graduate degree preferred
  • Experience leading analytics projects, cross-functional teams, and/or direct or indirect teams in a global or remote environment preferred

Benefits

  • Health Programs
  • Mental Health Support
  • Emotional Health Support
  • Financial Health Support
  • Growth & Development Opportunities
  • Sustainability Initiatives

Company overview

West Pharmaceutical Services, Inc. is a global leader in the design and manufacture of innovative, high-quality injectable pharmaceutical packaging and delivery systems. Founded in 1923 and headquartered in Exton, Pennsylvania, the company serves as a trusted partner to both established and emerging drug developers, ensuring the safe, effective containment and delivery of life-saving and life-enhancing medicines for patients worldwide. With approximately 10,000 team members across 50 sites globally, West delivers billions of components and devices annually, supporting pharmaceutical companies in their mission to bring critical therapies to market. The company operates as a publicly traded entity on the New York Stock Exchange (NYSE: WST) and is included in the S&P 500 index, generating approximately $2.95 billion in net sales in fiscal year 2023. West specializes in pharmaceutical packaging systems and delivery systems, focusing on injectable drug containment solutions that meet stringent regulatory requirements and quality standards.

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