Senior Vice President, Clinical Services

Strategy

• Develop a clear business strategy for the Clinical Services business unit that differentiates Sharp from its competitors.
• Translate the strategic framework into a comprehensive rolling business and operational plan, incorporating detailed forecasts and clearly defined business unit KPIs.
• Use personal networks and experience to identify global trends in the sector and benchmark the competition.
• Translate insights into strategy that builds competitive advantage and supports sustained future growth.
• Apply expertise, strategic relationships, and industry networks to unlock market opportunities and expand market share.
• Use personal networks and industry reputation to develop relevant regional and global partnerships and alliances.
• Work with the Sharp Senior Leadership Team to develop a clear acquisition plan that addresses gaps in services and/or expands the business, including geographic expansion.
• Collaborate cross-functionally to ensure global strategic alignment while driving effective local execution.
• Maintain an entrepreneurial mindset while operating in alignment with the overarching corporate strategy.
• Partner with colleagues in other business units to identify opportunities for collaboration in customer acquisition, strategy, business expansion, technology, and value creation.

Business Unit Leadership

• Lead Sharp's overall Clinical Services business, encompassing clinical trial supply chain service offerings.
• Build and manage a high-performing, collaborative team aligned with Sharp's Values Framework.
• Ensure teams have clear objectives and a deep understanding of how those objectives relate to business unit KPIs and the broader business strategy.
• Effectively monitor and manage team KPIs through monthly and quarterly business reviews.
• Drive business development activities and ensure accurate management and forecasting of the business development pipeline, including capacity management.
• Work collaboratively with Sharp corporate and operational functions to represent the needs of the business unit and secure stakeholder support for relevant KPIs and projects.
• Ensure the appropriate level of resources and expertise are in place and that the business unit is structured in the most effective way to deliver the strategy.
• Ensure compliance with quality, regulatory, legal, labor, and contractual obligations.
• Establish and achieve financial targets.
• In partnership with Finance, optimize pricing and fee structures to maximize margins and align with service delivery expectations.
• Drive client and industry relationship development.
• Identify, secure, and translate new and existing high-level pharmaceutical, biotech, and CRO relationships into meaningful business relationships.
• Drive client acquisition and retention and regularly measure client satisfaction.

External and Internal Relationships

• Develop and maintain effective senior-level business relationships with suppliers, partners, major relevant agencies, companies, societies, and trade organizations.
• Maintain current knowledge of trends and developments in pharmaceutical services and clinical trials and translate relevant developments for the benefit of the business.
• Develop effective working relationships with key senior operational and commercial personnel across Sharp.

People Management

• Ensure the appropriate resources and expertise are in place and structured effectively to deliver the annual budget and long-term strategy.
• Ensure team members receive appropriate performance feedback, development opportunities, recognition, and rewards to support optimal motivation.
• Ensure effective communication of key messages to the team from across the organization.
• Identify top talent, upskill positions as needed, and maintain plans to retain strong contributors, sustain engagement, and maximize employee potential.
• Recognize and celebrate success at both the team and individual level.

General Responsibilities

• Champion the Sharp Values Framework.
• Passionately pursue Sharp's strategy and ensure day-to-day actions align with its strategic objectives.
• Lead all aspects of the Clinical business, including Manufacturing, Quality, Supply Chain, Labs, Sales and Marketing, Human Resources, Project Management, IT, and Continuous Improvement.