Summary

Servers are expected to provide Legendary Service. As a server, your mission is to treat all Guests as if they are in your own home. Your knowledge of food, drinks and the operations is the key to providing a sophisticated dining experience. With clear direction and communication from the Management Team and other Leaders you will be held accountable to company specifications, to be an effective team player, and to effectively clean and maintain the wait stations, small wares, utensils, and unit facilities.

Job description

General Responsibilities

Servers are expected to provide Legendary Service. As a server, your mission is to treat all Guests as if they are in your own home. Your knowledge of food, drinks and the operations is the key to providing a sophisticated dining experience. With clear direction and communication from the Management Team and other Leaders you will be held accountable to company specifications, to be an effective team player, and to effectively clean and maintain the wait stations, small wares, utensils, and unit facilities.

Specific Duties

Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
Effectively sell, coordinate and deliver food and drinks to each guest as ordered.
Perform Reata's 10 Step to Server Excellence to each table in assigned section.
Know all table numbers and seat number for the entire restaurant.
Know extensively brunch, lunch, dinner, wine and alcohol menus.
Exhibit unsurpassed customer service and hospitality to each guest.
Responsible for turning tables in an appropriate time frame for a dining experience of multiple seating.
Create client relationships with guests.
Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
Monitor and maintain the cleanliness of the dining room and the server stations with continuous side work.
Practice teamwork by assisting other employees whenever needed.
Perform all opening and closing side work as required.
Perform any extended duties as assigned by a manager.
Protect Reata Restaurant from liability under Dram Shop Rule by practicing responsible alcohol service measures at all times.
Understand and enforce local Alcohol and Beverage Commission laws and regulations.

Qualifications

Must be 18 years of age. 2-3 years in full service, upscale dining experience. Experience with Micros POS system a plus. Strong verbal communication & customer service skills. Thrives in a fast paced environment and is a team player.

Requirements

Must be 18 years of age
2-3 years in full service, upscale dining experience
Experience with Micros POS system a plus
Strong verbal communication & customer service skills
Thrives in a fast paced environment and is a team player

Company overview

Jamak Fabrication is a leading silicone rubber solutions manufacturer with over 50 years of industry experience, specializing in medical equipment manufacturing and silicone elastomer products. Founded in 1969 and headquartered in Weatherford, Texas, the company operates a fully integrated 215,000 square foot facility that consolidates all manufacturing processes under one roof. Jamak serves multiple industries including medical, aerospace, automotive, and appliance sectors, with particular expertise in medical applications such as surgical instruments, handles, tubing for surgical, post-surgical, neonatal care, and veterinary practices. The company utilizes Class VI silicone in its medical products, which offers excellent heat resistance, chemical resistance, UV and X-Ray radiation resistance, and high biocompatibility for skin contact. With more than 130 patents granted, Jamak has established itself as a strategic and innovative partner in silicone rubber manufacturing, providing comprehensive support from product development through production. Their vertically integrated operations include engineering, chemistry labs, sourcing, logistics, tooling, quality control, compounding, manufacturing, and packaging capabilities.