Service Coordinator
EveryAge
Summary
St. Joseph Place | Supporting Older Adults to Thrive in Community Make a Meaningful Difference Every Day At St. Joseph, we believe every older adult deserves the opportunity to live with dignity, independence, and connection. As a Service Coordinator, you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life. This is more than a social services role. It is an opportunity to build relationships, advocate for seniors, connect people to life-changing resources, and create a thriving community where residents feel valued and supported. If you are compassionate, organized, and passionate about helping others, we would love to meet you.
Job description
What You'll Do
As the Service Coordinator, you will serve as a trusted advocate and resource for residents living in St. Joseph Place HUD 202 Senior Housing community. Key responsibilities include:
- Conduct assessments to identify residents' social, health, and support needs.
- Provide case management, resource referrals, and service coordination.
- Connect residents with community services such as transportation, meal programs, counseling, wellness programs, legal resources, personal assistance, and healthcare services.
- Build and maintain strong relationships with local agencies, service providers, and community partners.
- Advocate for residents and help them navigate applications, services, and available benefits.
- Develop individualized service plans and monitor ongoing support services.
- Help residents strengthen relationships with family, friends, neighbors, and community resources.
- Coordinate educational programs and training that support successful aging in place.
- Recruit and develop volunteer opportunities that enhance resident engagement and well-being.
- Partner with staff to promote a resident-centered environment that values dignity, independence, and quality of life.
What Makes You a Great Fit
We're looking for someone who:
- Genuinely enjoys working with older adults.
- Has strong communication, relationship-building, and problem-solving skills.
- Is highly organized and able to manage multiple priorities.
- Demonstrates empathy, professionalism, and sound judgment.
- Enjoys collaborating with community partners and interdisciplinary teams.
- Is passionate about helping people access the resources they need to live independently.
Qualifications
Required
- Bachelor's degree in Social Work or a related field OR Minimum of five (5) years of experience in social services.
Preferred
- At least one (1) year of experience working with older adults or in a geriatric setting.
Requirements
- Bachelor's degree in Social Work or a related field OR Minimum of five (5) years of experience in social services.
- At least one (1) year of experience working with older adults or in a geriatric setting (preferred).
- Strong communication, relationship-building, and problem-solving skills.
- Highly organized and able to manage multiple priorities.
- Demonstrates empathy, professionalism, and sound judgment.
- Enjoys collaborating with community partners and interdisciplinary teams.
Company overview
EveryAge is a prominent Christian ministry and nonprofit organization specializing in senior living and aging services across North Carolina and Virginia. Formerly known as United Church Homes and Services (UCHS), the organization rebranded in 2021 to reflect its commitment to serving individuals at every stage of life. EveryAge operates a comprehensive network of services including three Continuing Care Retirement Communities (CCRCs), multiple Programs of All-inclusive Care for the Elderly (PACE), and nine affordable senior housing communities. The organization serves over 2,700 older adults annually through 19 distinct programs and employs approximately 1,250 team members. With a mission focused on providing vibrant living opportunities, diverse outreach programs, and compassionate healthcare services, EveryAge has established itself as an "employer of choice" in the region. The organization emphasizes quality care, innovation in senior services, and creating accessible options for middle-market senior housing while maintaining its Christian heritage and commitment to community service.