Service Coordinator - Substance Use (LCDC required)
Texas Panhandle Mental Health
Summary
Texas Panhandle Centers is seeking a Service Coordinator for Substance Use (1077) (LCDC required) to deliver trauma-informed care, skills training, and recovery planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Job description
Key Responsibilities
- Maintain ethical and professional communications at all times using respectful trauma-informed care language.
- Provide screening and assessment to individuals (adults and adolescents) with substance use/abuse related issues and determine appropriate treatment (in-patient or out-patient) for such individuals.
- Refer clients to appropriate agencies providing substance use/abuse treatment.
- Determine priority of individuals on waiting list for in-patient treatment, and provide appropriate follow-up services with clients in out-patient treatment.
- Schedule appointments for OSAR services.
- Enter data in Clinical Management for Behavioral Health Services (CMBHS) in a timely manner.
- Submit all client data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to Administration in accordance with agency procedures and within the time frames specified.
- Coordinate services with probation departments, courts, and other agencies as necessary.
- Work as part of the on-call rotation.
- Intervene when necessary using verbal PMAB, CPR, and First Aid, as needed.
- Maintain training as required by the OSAR contract and by the agency.
- Provide services to regional clinics as required by the OSAR contract.
- Meet productivity standards as set forth by OSAR, supervisor, and center management.
- Perform other essential functions and tasks necessary to carry out the purposes of the position.
- Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.
Qualifications & Credentials
Education & Credentials (Required):
- Licensed Chemical Dependency Counselor (LCDC) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas.
- LCDC license must be current and in good standing.
- High school diploma or GED.
- One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE).
- Valid Texas Driver's License with an insurable driving record.
- At least 18 years of age.
- Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).
Experience Level Tiering: Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
Preferred Qualifications
- Bilingual (English/Spanish) is a strong plus.
- Experience with providing substance use treatment services.
Requirements
- Licensed Chemical Dependency Counselor (LCDC) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas
- LCDC license must be current and in good standing
- High school diploma or GED
- One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE)
- Valid Texas Driver's License with an insurable driving record
- At least 18 years of age
- Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA)
- Bilingual (English/Spanish) is a strong plus
- Experience with providing substance use treatment services
Benefits
- Student Loan Forgiveness
- Urgent Care visits
- Teladoc
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Match
- PTO
- Holidays
- Floating Holidays
- Life Insurance
- Disability Insurance
Company overview
Texas Panhandle Mental Health is a comprehensive mental healthcare provider serving the Texas Panhandle region, with a primary focus on delivering accessible mental health services to communities across this expansive area. The organization specializes in providing a wide range of mental health treatments, including counseling services, psychiatric care, crisis intervention, and community-based support programs. As a key healthcare provider in the region, Texas Panhandle Mental Health addresses the unique mental health needs of rural and semi-rural populations, offering both outpatient and community-based services. The organization plays a crucial role in bridging mental health service gaps in underserved areas, providing essential care for conditions ranging from depression and anxiety to more severe mental health disorders. Their services typically include individual and group therapy, medication management, case management, and prevention programs designed to promote mental wellness throughout the community. Texas Panhandle Mental Health operates with a mission to enhance the quality of life for individuals and families by providing compassionate, evidence-based mental health care while working to reduce stigma and increase mental health awareness across the region.