Shipping and Receiving - Warehouse Supervisor

Duties & Responsibilities

• Oversee the receiving, inspecting, and recording shipments of raw materials as well as unloading and checking the accuracy of contents against orders.
• Oversee the preparation and recording shipments of finished materials with accuracy and completing closure functions to ensure orders are processed precisely and fulfilled within the customers guidelines.
• Provide support to the Moses Lake Facility warehouse staff and production operations.
• Manage functions related to warehouse operations including customer order fulfillment, shipping & receiving of OSF products and supplies, company warehousing, and facility production.
• Execute OSF strategies while achieving relevant measures and goals through clear and effective leadership.
• Support the Warehouse Manager to develop and implement strategies to manage the items stored in the facility, including inventory accuracy, staging accuracy, cycle counting, and proper storage of finished goods, WIP, ingredients, and packaging materials.
• Lead the team to support strategic customer care service objectives, enhance team skills and competencies, and establish team performance objectives.
• Support OSF operations in ensuring requirements regarding quality, food safety, and sanitation meet and exceed all customer requirements.
• Maintain the highest standards of data management by creating consistent, reliable data.
• Proactively manage safety by ensuring compliance with all Federal and State regulations and internal Company policies.
• Coordinate with Warehouse/Logistics staff to list scheduled shipments and/or deliveries.
• Label and record products to be shipped, prepare packing slips and bills of lading, verify pickup and delivery information, and verify stage order matches orders to be loaded.
• Inspect the interior of the trailers and complete shipping documents.
• Demonstrate accuracy and assist in inventory control and record keeping.
• Follow Good Manufacturing Practices (GMPs) and possess Food Safety standard knowledge.
• Check drivers in and out for inbound and outbound shipments.
• Conduct employee coaching and carry out disciplinary steps in accordance with company policies.
• Enter and maintain employee schedules in HRIS.
• Review timesheets daily for accuracy and completeness and approve time-off and sick-time requests.
• Conduct daily warehouse walks to review safety, housekeeping, storage conditions, staging areas, and operational readiness.
• Create shipping labels for sample shipments.
• Create bills of lading (BOLs) for outbound shipments.
• Promptly report accidents and incidents and complete the required reports.
• Meet with warehouse leads daily to review planning, confirm priorities and assignments, and verify completion of required tasks.

Supervisory Responsibilities

• Actively work alongside subordinates, while supporting and covering tasks and operations when needed.
• Directly supervise employees in the warehouse area which may include inventory coordinators, forklift operators, warehouse techs, and shipping/receiving clerks.
• Conduct accident and injury investigations thoroughly using root cause analysis and submitting files complete and on time.
• Fulfill supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Participate in the interviewing, hiring, and training of employees.
• Plan, assign, and direct work as appropriate.
• Conduct performance appraisals, coaching and disciplinary meetings.
• Address complaints and resolve problems and conflicts as needed.

Desired Key Competencies

• Proficient in Microsoft Office Suite (Outlook, Excel, and Word) and relevant warehouse management computer software.
• Goal oriented and driven to find positive outcomes.
• The ability to problem-solve and be flexible and adaptable.
• Effective verbal and written communication skills with strong interpersonal skills.
• High level of attention to detail and accuracy.
• Honest and reliable with a strong work ethic and a genuine sense of integrity.
• The ability to maintain strict confidentiality.
• Strong organizational and time management skills.
• The ability to work independently as needed and within a team across multiple departments.
• The ability to develop and maintain and nurture positive working relationships with others.

Education and Experience

• Accredited course work or certification in logistics, supply chain, transportation, or related field preferred.
• 2-5 years' experience in transportation and warehouse operations or equivalent combination of education and experience.
• 1-5 years in a supervisory capacity, ideally in a warehouse setting.
• Working knowledge of regulations relating to transportation, along with experience with a variety of logistics sourcing strategies.
• Experience in supervising and motivating a high-performance team.
• Knowledge and understanding of food safety practices, GMPs, Cold Chain, produce handling practices.