Site Administrative Coordinator - RQS Billerica
Merck Healthcare KGaA
Summary
You'll be the go-to administrative resource for a dynamic, growing team within our Global Regulatory Affairs, R&D Quality and Global Patient Safety (RQS) organization at our Billerica, MA site. In this role, you'll keep the team running smoothly - coordinating schedules, managing travel, supporting onboarding, and handling the day-to-day logistics that let our scientists and regulatory professionals focus on what they do best. You'll also serve as backup support for our Leadership Team coordinator when needed, stepping in to keep operations on track.
Job description
Responsibilities
- Coordinating meetings, calendars, room bookings, and logistics for RQS team members
- Managing travel arrangements and expense processing for the team
- Supporting onboarding of new hires — from workspace setup to orientation scheduling
- Handling mail, deliveries, supply orders, and on-site vendor services
- Taking meeting notes and distributing minutes
- Greeting visitors and new staff at the Billerica site
- Providing backup administrative coverage for the RQS Leadership Team as needed
Minimum Qualifications
- High school diploma or GED
- 2+ years of administrative support experience in a professional office environment
Preferred Qualifications
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Strong organizational skills with the ability to manage multiple priorities
- Professional written and verbal communication skills
- Ability to handle confidential information with discretion
- Experience in a pharmaceutical, biotech, or life sciences environment
- Familiarity with SharePoint, collaboration tools, or project tracking platforms
- Experience supporting both individual contributors and senior leadership
- Familiarity with SAP or HR systems
- Interest in or experience with digital productivity tools and AI-assisted technologies (e.g., workflow automation, AI writing tools)
Requirements
- High school diploma or GED
- 2+ years of administrative support experience in a professional office environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Strong organizational skills with the ability to manage multiple priorities
- Professional written and verbal communication skills
- Ability to handle confidential information with discretion
- Experience in a pharmaceutical, biotech, or life sciences environment
- Familiarity with SharePoint, collaboration tools, or project tracking platforms
- Experience supporting both individual contributors and senior leadership
- Familiarity with SAP or HR systems
- Interest in or experience with digital productivity tools and AI-assisted technologies
Benefits
- Health Insurance
- Paid Time Off (PTO)
- Retirement Contributions
Company overview
Merck Healthcare KGaA is the healthcare business sector of the Merck Group, a German multinational science and technology company headquartered in Darmstadt. Founded in 1668, Merck is the world's oldest operating pharmaceutical and chemical company. The Healthcare division focuses on developing innovative therapies across multiple therapeutic areas including oncology, neurology & immunology, fertility, and cardiovascular, metabolic, and endocrinological disorders. With approximately 62,557 employees globally, Merck Healthcare operates in more than 65 countries and generated 40% of the Group's sales in 2024. The company's oncology portfolio includes blockbuster products like Erbitux (cetuximab) for colorectal and head and neck cancers, Bavencio (avelumab) for urothelial carcinoma, and Tepmetko (tepotinib) for MET-altered cancers. In neurology, Mavenclad (cladribine) has achieved blockbuster status for treating relapsing multiple sclerosis, while the fertility division has helped bring over 6 million babies into the world through products like Gonal-f. Merck Healthcare combines a strong established business with specialty innovation, delivering a diversified portfolio of therapies to millions of patients worldwide.