Site Director

About the Job

We are actively hiring a Site Director for our Covina, California site. Shift: Monday-Friday day shift (40 hours per week). Location: Onsite, Covina, CA. FLSA Classification: Exempt.

Essential Job Functions

Financial and Operational Responsibilities

• Commitment to the Flourish Approach and implementation/oversight of corresponding clinical and operational initiatives.
• Must become knowledgeable about the history, operations, positioning and other facets of the site and Flourish Research that has led to its current market position.
• Responsible for site-level operational and financial metrics including budget targets, reports, and actions for continuous improvement activities.
• Regularly analyzes operational volume and labor staffing models to determine optimal staffing requirements.
• Leads, develops, mentors, and engages a team of operations managers to execute against the clinical/operational strategy.
• Responsible for driving performance and coaching/development objectives.
• Own the P&L for the site, responsible for executing against margin/EBITDA targets and other performance related metrics.
• Implement plans & processes to maintain productivity and profitability.
• Effectively uses financial levers to manage a P&L and operational budget, inclusive of fixed and variable costs and requesting capital expenditures.

Team Management

• Recruit, train, assess, develop and retain clinical staff to ensure successful team and business performance.
• Use routines and best practices to assess performance, provide recognition and performance coaching when gaps are identified.
• Identifies site level management development and training needs and ensures training is obtained.
• Serve as the change, culture and engagement champion, driving People and Culture initiatives for the site in partnership with site level management.
• Work with the training team to develop a pipeline of effective leadership at the facility level.
• Direct specialty recruiting strategy to fulfill needs for short, mid and long-term site level success and market development.
• Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.
• Additional duties as assigned by management.

Site Management

• Work closely with the Quality and Risk teams, team leads/site managers and department managers to establish and maintain SOPs and policies and procedures to ensure compliance with Good Clinical Practices, federal regulations/ICH guidelines, HIPAA laws and sponsor protocols.
• Assist in planning, establishing and maintaining structured in-service trainings and/or staff meetings to ensure that all employees are informed, trained and compliant with SOPs and policies and procedures, federal regulations/ICH guidelines and HIPAA laws.
• Participate in pre-study, ongoing and close-out monitoring visits with sponsor/(CRO) representatives.
• Ensure the safety of study participants through appropriate training of staff and by working closely with Scientific and Medical Affairs.
• Ensure continuous high-level involvement by principal investigators as required by FDA regulations/ICH guidelines and SOPs by maintaining frequent communications with and training of physician investigators and their staff.
• Ensure data integrity by working closely with Quality Control (QC) for the timely submission of quality data to our sponsors.

Physical Requirements and/or Environmental Factors

• Work is normally performed in a typical interior/office work environment;
• Travel required;
• Daily computer use;
• Ability to lift 25-35 pounds;
• Occasional night and weekend work schedules;
• Ability to drive, and daily availability of an automobile.