Site Engagement Associate Director - Oncology

Responsibilities

• Conduct strategic environmental surveillance of the United States to anticipate regulatory and operational changes affecting sites and R&D and use those insights to design innovative, efficient partnerships.
• Provide insight to leadership on site landscape trends, operational risks, and emerging engagement models.
• Lead the development and expansion of a US site network spanning academic centers, community practices, and emerging site model (hybrid networks, DCT enabled sites).
• Enhance collaboration between sites and GSK clinical teams to improve performance and resolve obstacles during site start-up and study execution.
• Create and implement strategic partnership models and frameworks for strategic clinical sites.
• Build and nurture relationships with community sites, engaging local investigators and staff to expand the GSK partnership network.
• Give an operational vision of the future GSK portfolio (collaborating with local MA) to key external stakeholders in order to anticipate partnerships and to help them to better prepare the arrival of clinical trials.
• Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally.
• Identify and disseminate best practices and contribute to standardization across local operations.
• Track compliance with site partnership agreements, pinpoint problem areas, and take corrective actions to ensure successful outcomes.
• Collaborate, communicate, and resolve key operational issues with external site partners.
• Drive performance, by putting in place mutually agreed KPIs (quality and performance) and organizing periodic review with the different external partners.
• Provide feedback to Leadership, Local Medical Affairs, LOC regarding the development of new partnerships and updates on existing ones.
• Responsible for standardizing processes, identifying and sharing best practices at internal cross functional process improvement teams.
• Champion patient centric solutions and representative strategies tailored to U.S. oncology populations.
• Collaborate with Feasibility, Clinical Operations, and Medical Affairs to drive optimal site placement and study performance.
• Partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training).
• Identify bottlenecks at both the study and site level and implement targeted solutions to reduce cycle times.
• Drive adoption of digital and centralized solutions (e.g., eReg, remote SIVs, EMR-based identification).
• Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership.
• Participate in site visits to deliver targeted operational support and address site-specific challenges.
• Serve as an escalation point for site performance issues and proactively implement site specific action plans.
• Consider and develop unique site models, further enhancing portfolio of sites to include in studies.

Working model

This role is remote within the United States with a hybrid expectation for regular in-person engagement. Travel to clinical sites and regional offices will be required to build relationships and support study delivery. Please note willingness to travel domestically is required.

Basic Qualifications

• Bachelor’s degree in related discipline, preferably in life science, or equivalent experience.
• Minimum 5 years of experience in clinical research operations.

Preferred Qualification

• Good knowledge of the Drug Development Process.
• Excellent understanding of the Clinical Study Process including monitoring.
• Demonstrated track record of establishing and growing partnerships with strategic sites/institutions.
• Strong client relationship and stakeholder management abilities.
• Solid knowledge of and enthusiasm for digital solutions and technology.
• Experience in designing, creating, and developing new and innovative projects is required to prove the ability to build from nothing and to be creative.
• Ability to anticipate the evolution of clinical research and to propose strategic plans.