Software Engineer (AI & Integrations)
Mindful Support Services
Summary
The Software Engineer – Integrations role translates business and technical requirements into maintainable backend solutions, APIs, integrations, and workflow automations that are secure, observable, and production ready. AI enabled capabilities are an important priority for this role, but the core focus is on ensuring our foundational services are a quality base on which to build AI solutions.
Job description
About the Role
The Software Engineer – Integrations role translates business and technical requirements into maintainable backend solutions, APIs, integrations, and workflow automations that are secure, observable, and production ready. AI enabled capabilities are an important priority for this role, but the core focus is on ensuring our foundational services are a quality base on which to build AI solutions.
What You'll Do
- Design, build, and maintain backend services, REST APIs, and automation solutions in a HIPAA-compliant environment.
- Develop deep expertise in assigned systems, platforms, and technologies, serving as a technical subject matter expert and sharing knowledge across the team.
- Troubleshoot complex issues, optimize system performance, and improve reliability, scalability, and maintainability.
- Build and integrate AI, LLM, and agent-based capabilities into existing and new applications and workflows.
- Partner with technical teams and cross-functional stakeholders to estimate effort, identify risks and dependencies, evaluate vendors, and transition successful pilots into production-ready solutions.
- Evaluate AI-generated outputs against business requirements, quality standards, and operational objectives.
- Design and develop AI-enabled interfaces that support defined workflows and curated data sources.
- Collaborate with engineers and stakeholders to architect scalable, secure, and extensible systems.
- Contribute to technical documentation, operational processes, and best practices that support long-term system health and growth.
What We're Looking For
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent professional experience.
- 4+ years of experience building and supporting backend applications or distributed systems using technologies such as Go (preferred), C#, Java, TypeScript, or Rust.
- Strong SQL and database fundamentals, with PostgreSQL experience preferred.
- Experience designing, building, and supporting APIs, integrations, and automation solutions.
- Ability to independently drive technical initiatives from proof of concept through production deployment and ongoing support.
- Strong business acumen and cross-functional curiosity, with the ability to align technical solutions to operational needs.
- Excellent communication skills, including the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Experience building solutions on cloud platforms, preferably Microsoft Azure.
- Experience developing or integrating AI/LLM-powered applications and services preferred.
- Familiarity with healthcare technology environments and HIPAA compliance requirements preferred.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent professional experience
- 4+ years of experience building and supporting backend applications or distributed systems
- Experience with Go, C#, Java, TypeScript, or Rust
- Strong SQL and database fundamentals
- Experience designing, building, and supporting APIs, integrations, and automation solutions
- Ability to independently drive technical initiatives from proof of concept through production deployment
- Strong business acumen and cross-functional curiosity
- Excellent communication skills
- Experience building solutions on cloud platforms, preferably Microsoft Azure
- Experience developing or integrating AI/LLM-powered applications and services preferred
- Familiarity with healthcare technology environments and HIPAA compliance requirements preferred
Benefits
- Health, Dental & Vision Insurance
- 401(k) Matching
- 8 Paid Holidays
- 15 PTO Days
- Professional Development
Company overview
Mindful Support Services is a specialized organization operating in the mental health care sector, providing essential support services to mental health professionals and practices. The company focuses on delivering comprehensive administrative and operational support to therapists, counselors, and mental health practitioners, enabling them to concentrate on client care rather than business management tasks. Their services typically include billing and insurance processing, scheduling coordination, client intake management, and practice administration support. By offering these critical backend services, Mindful Support Services helps mental health professionals streamline their operations, improve practice efficiency, and enhance overall service delivery to patients. The company plays a vital role in the mental health ecosystem by supporting practitioners in managing the complex administrative aspects of mental health care delivery, ultimately contributing to better patient access and care quality in the mental health services industry.