Solution Management Assoc Director (GMI)

What You'll Bring to the Team

• Strong product ownership mindset with a focus on delivering customer and business value.
• Ability to connect strategic vision with practical execution.
• Exceptional organizational, analytical, and prioritization skills.
• Strong relationship-building and stakeholder management capabilities.
• Passion for innovation, operational excellence, and continuous improvement.
• Ability to thrive in a fast-paced, highly collaborative environment.

Key Responsibilities

Product Strategy & Roadmap Development

• Develop and maintain annual and near-term technology roadmaps aligned with broader business and technology strategies.
• Translate strategic objectives into actionable product plans, priorities, and delivery milestones.
• Assess current technology platforms, operational processes, and business capabilities to identify gaps, dependencies, and opportunities for improvement.
• Support technology planning efforts by evaluating business needs, market trends, and emerging capabilities.

Product Ownership & Requirements Management

• Serve as the subject matter expert and functional owner for assigned products, platforms, or operational domains.
• Define, prioritize, and manage product backlogs to ensure alignment with business objectives and customer needs.
• Collaborate with stakeholders to gather requirements and translate them into clear user stories and acceptance criteria.
• Establish and communicate a compelling product vision that guides development teams and stakeholders.
• Ensure product enhancements deliver measurable business value and support organizational goals.

Stakeholder Engagement & Cross-Functional Collaboration

• Partner with business leaders, technology teams, operations groups, and product stakeholders to understand priorities and align solution delivery.
• Facilitate discussions and decision-making across diverse stakeholder groups to drive consensus and execution.
• Evaluate proposed initiatives and investments to ensure they support strategic priorities and business objectives.
• Prepare presentations, analyses, recommendations, and decision-support materials for leadership audiences.

Agile Delivery & Operational Excellence

• Work closely with software engineering teams, Scrum Masters, and Agile delivery organizations to ensure successful solution delivery.
• Support Agile planning, prioritization, and execution activities across multiple teams.
• Foster collaboration and communication across development hubs and business functions.
• Drive process improvement, standardization, and operational efficiencies across products and delivery pipelines.
• Ensure new capabilities are integrated seamlessly into existing processes and systems with minimal disruption.

Innovation & Continuous Improvement

• Evaluate new technologies, platforms, operating models, and partnership opportunities.
• Identify opportunities to improve user experience, automation, scalability, and operational performance.
• Monitor evolving business needs and adjust priorities and recommendations accordingly.
• Promote a culture of innovation, collaboration, and continuous improvement.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Healthcare, or a related field; equivalent experience considered.
• Experience in product management, product ownership, business analysis, technology planning, consulting, or a related discipline.
• Demonstrated ability to translate business objectives into technology roadmaps, requirements, and actionable solutions.
• Strong understanding of Agile and Scrum methodologies and software development lifecycles.
• Experience successfully delivering business value through technology products, platforms, or strategic initiatives.
• Strong analytical and problem-solving skills with the ability to evaluate technology capabilities and business requirements.
• Experience collaborating with diverse business and technology stakeholders in complex environments.
• Excellent written, verbal, presentation, and stakeholder management skills.
• Ability to influence outcomes and build alignment without direct authority.

Preferred Qualifications

• Experience within healthcare, life sciences, market research, analytics, data services, or related industries.
• Experience supporting enterprise technology platforms, data products, or information management solutions.
• Knowledge of process mapping, workflow analysis, or BPMN methodologies.
• Experience evaluating technology solutions, product capabilities, vendor offerings, or strategic partnerships.
• Exposure to data processing platforms, analytics ecosystems, and operational technology environments.
• Experience working within global organizations and distributed Agile teams.