Special Police Officer
Children's National Hospital
Summary
Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia.
Job description
About the Role
Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia.
Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology in order to ensure the safety of patients. Will perform security patrols of entire campus to proactively identify risks to the hospital. Frequently works with medical professionals in advancement of patient safety.
Functional Accountabilities
Safety
- Perform productive security patrols of the hospital, garage and perimeter; recognize conditions which are or will compromise the security and/or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety/security violation discovered during patrols.
- Immediately notify supervisors of security/safety-related problems or issues.
- Take proactive measures to mitigate thefts, disturbances and other criminal incidents.
- Check to ensure that visitors and staff members are wearing proper identification badges/passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors which are observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital.
- Adhere to post orders for all fixed and patrol positions.
Emergency Response
- Ensure a timely and appropriate response for emergency situations.
- Ensure that the applicable policies, procedures and directives are followed according to the specifics of the emergency situation.
- Able to effectively de-escalate disruptive behavior.
- Able to remain in control of emotions and not take acting out behavior exhibited by others personally.
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Requirements
- High School Diploma or GED (Required)
- 2 years work experience as a Special Police Officer (Preferred)
- Valid US Driver's license required
- Effective oral and written communication skills
- Must be able to sit and stand for prolonged periods of time
- Must be able to climb stairs in response to emergency situations
- Must be able to wear department issued body armor
- Must be able to work outdoors if necessary
- Ability to handle volatile situations under stressful conditions
- Familiarity with Microsoft Office
- Must possess excellent customer service skills
- Knowledge of the criminal code in Washington, DC
- Experience working as an emergency responder (law enforcement, fire/rescue, military)
- Knowledge of HIPAA rules and restrictions
- Special Police Officer commission from the Washington DC Metropolitan Police Department (Required)
- Cardio-Pulmonary Resuscitation (CPR) (Required)
Benefits
- Nationally Recognized Excellence
- Leading Pediatric Care
- Innovation & Research
- Mission-Driven Culture
Company overview
Children's National Hospital is a premier pediatric healthcare institution located in Washington, D.C., recognized as one of the top children's hospitals in the United States. Founded in 1870, it serves as the region's primary pediatric academic medical center, providing comprehensive care across all pediatric specialties. The hospital operates a 323-bed facility and offers advanced medical services including neonatal intensive care, pediatric surgery, oncology, cardiology, and neurology. As an academic medical center affiliated with the George Washington University School of Medicine and Health Sciences, Children's National is deeply involved in pediatric research, medical education, and clinical innovation. The institution is particularly renowned for its Sheikh Zayed Institute for Pediatric Surgical Innovation and its leadership in pediatric genomics and precision medicine. Children's National consistently ranks among the top pediatric hospitals nationally, with specialties in cancer, cardiology, neurology, and neonatology receiving particular recognition for excellence in patient care and outcomes.