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Specialist, Operations (Project Management)

Merck

Durham, NCOnsitePosted 1 day ago$79,200.00 - $124,700.00
Full TimeEntry LevelProgram / Project ManagementPharmaceutical
Original posting ↗

Summary

The Specialist, Operations (Project Management) supports the Durham manufacturing site by coordinating project activities, maintaining accurate project information, supporting change controls and incident writing, and helping teams complete actions to support PAI and filing. The role works with Operations, Quality, Engineering, Technical Operations, Automation, Regulatory, and other functions while receiving direction and coaching from project leaders and subject matter experts.

Job description

PAI and Filing Readiness Support

  • Support Pre-Approval Inspection (PAI) and filing-readiness plans by tracking deliverables, owners, due dates, dependencies, and open actions.
  • Update readiness trackers and dashboards so milestones, risks, gaps, and recovery actions are visible and current.
  • Coordinate meetings, prepare materials, document decisions, and follow up with owners on assigned actions.
  • Help organize inspection evidence, procedures, training records, and filing-related documents for review by subject matter experts.
  • Raise schedule, documentation, or compliance concerns promptly to the project manager or workstream lead.

Project Portfolio Management

  • Maintain project and portfolio records, including project status, priorities, milestones, risks, resource needs, and dependencies.
  • Support project intake and portfolio review activities by gathering information and preparing standard summaries.
  • Prepare status reports and dashboards using approved templates and data sources.
  • Assist project leads with charters, action logs, risk registers, and project closeout documentation.
  • Promote accurate, timely updates across project tools and reporting routines.

Change Review Board Leadership

  • Coordinate Change Review Board (CRB) logistics, including agenda preparation, intake tracking, meeting materials, minutes, and action follow-up.
  • Gather required information from cross-functional partners to support assessment of proposed changes.
  • Document decisions, conditions, owners, and due dates clearly and accurately.
  • Track changes and open actions through implementation and closure; escalate overdue or blocked items.
  • Support updates to CRB templates, metrics, and standard work.

Incident Writing and Investigation Support

  • Author and coordinate incident and deviation records in partnership with Operations, Quality, Engineering, Technical Operations, and other subject matter experts.
  • Build clear, fact-based event narratives and support problem definition, impact assessment, root-cause analysis, corrective and preventive actions, and on-time record progression.
  • Facilitate investigation working sessions, track information requests and approvals, and maintain visibility to investigation milestones and potential delays.
  • Apply strong technical writing practices to ensure records are concise, accurate, traceable, and aligned with applicable procedures and cGMP expectations.

Project Scheduling and Operational Excellence

  • Develop and maintain integrated project schedules that include activities, logic, dependencies, milestones, critical paths, constraints, and resource assumptions.
  • Partner with workstream leads to update progress, evaluate schedule impacts, identify recovery options, and communicate forecast changes.
  • Produce routine schedule and milestone reporting for project teams and governance forums, with emphasis on exceptions and decisions required.
  • Support continuous improvement initiatives that strengthen planning, governance, cycle time, right-first-time performance, and execution reliability.
  • Participate in site tier processes, gemba walks, readiness reviews, and other operational routines as assigned.

Core Competencies

  • Project coordination, organization, facilitation, and action tracking.
  • Clear written and verbal communication.
  • Basic schedule, risk, and dependency management.
  • Attention to detail and commitment to data integrity.
  • Ability to collaborate across functions, ask questions, and escalate concerns appropriately.
  • Adaptability, learning agility, and a continuous-improvement mindset.

Requirements

  • Bachelor's degree in Engineering, Science, Business, Project Management, or a related field
  • Minimum of two years of relevant experience in manufacturing, operations, quality, engineering, project management, or a related regulated environment
  • Demonstrated written and verbal communication skills, including the ability to create clear technical or business documentation
  • Ability to work independently, manage competing priorities, and escalate issues with clear recommendations
  • Experience working in pharmaceutical, biologics, vaccine, medical device, or other regulated manufacturing environments
  • Familiarity with inspection readiness, regulatory filings, change control, deviations, investigations, or CAPAs
  • Experience with Microsoft Project or similar planning and tracking tools
  • Basic knowledge of cGMP, root-cause analysis, FMEA, Lean, or Six Sigma methodologies
  • Lean Six Sigma certification or comparable project management or continuous-improvement training

Benefits

  • Medical, Dental & Vision
  • 401(k) Matching
  • Retirement Benefits
  • Paid Holidays
  • Vacation
  • Sick Days
  • Annual Bonus
  • Long-Term Incentive

Company overview

Merck & Co., Inc., known as Merck in the United States and Canada and MSD (Merck Sharp & Dohme) internationally, is a premier American multinational pharmaceutical company headquartered in Rahway, New Jersey. Founded in 1891 as the U.S. subsidiary of the German Merck Group, the company became independent following World War I and has since grown into one of the world's largest biomedical companies, ranking fourth globally by revenue. Merck operates across three core business segments: pharmaceuticals, vaccines, and animal health products. The company is renowned for its groundbreaking research and development, having brought numerous life-saving medicines to market including Keytruda (pembrolizumab), a leading immunotherapy for cancer treatment that generated $29.5 billion in 2024 revenue, and Gardasil, a revolutionary HPV vaccine. With approximately 75,000 employees worldwide, Merck maintains a robust pipeline of innovative therapies focused on oncology, vaccines, hospital acute care, cardiology, neuroscience, virology, immunology, and diabetes. The company invests heavily in R&D, spending $17.9 billion in 2024 alone, demonstrating its commitment to advancing scientific discovery. Merck's legacy spans over 130 years of bringing hope to humanity through important medicines and vaccines, operating with a purpose to use leading-edge science to save and improve lives globally while fostering an inclusive workforce and responsible business practices.

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