Specialist Quality Solutions
Medline Industries, LP
Summary
Act as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives. Responsible for analysis of problems identified by leadership and independently recommending and implementing solutions.
Job description
Job Summary
Act as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives. Responsible for analysis of problems identified by leadership and independently recommending and implementing solutions.
Major Responsibilities
- Resolve urgent and complex customer quality issues in a timely and professional manner.
- Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
- Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
- Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our customers.
- Analyze customer specific quality data and map engagement strategies to address quality trends.
- Troubleshoot potential quality trends.
- Present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.
Minimum Job Requirements
Education: Bachelor's degree.
Work Experience: At least 5 years of experience quality, marketing, or related field. At least 2 years' experience in project management.
Knowledge / Skills / Abilities: Ability to communicate technical information to non-technical audiences. Skill and ability to complete assignments and projects within tight timeframes. Ability to coordinate concurrent projects and manage competing priorities and critical deadlines. Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology. Position requires travel up to 25% of the time for business purposes (within state and out of state).
Preferred Job Requirements
Knowledge / Skills / Abilities: Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Requirements
- Bachelor's degree
- At least 5 years of experience in quality, marketing, or related field
- At least 2 years of experience in project management
- Ability to communicate technical information to non-technical audiences
- Skill and ability to complete assignments and projects within tight timeframes
- Ability to coordinate concurrent projects and manage competing priorities and critical deadlines
- Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology
- Travel up to 25% of the time
Benefits
- Health insurance
- Life and disability insurance
- 401(k) contributions
- Paid time off
- Employee assistance program
- Employee resource groups
- Employee service corp
Company overview
Medline Industries, LP is the largest privately held manufacturer and distributor of medical-surgical products and supply chain solutions in the United States. Founded in 1966 and headquartered in Northfield, Illinois, the company serves all points of care including hospitals, extended care facilities, surgery centers, physician offices, home care agencies, and retailers. With over 550,000 medical products and clinical solutions, Medline operates in more than 125 countries and territories worldwide. The company employs approximately 35,000-43,000 people globally and generates annual revenues exceeding $21 billion. Medline's comprehensive portfolio includes medical devices, surgical supplies, wound care products, protective apparel, durable medical equipment, and sterilization solutions. The company combines manufacturing expertise with extensive distribution capabilities through its network of over 50 distribution centers across North America, providing integrated supply chain solutions that help healthcare organizations improve clinical, financial, and operational outcomes.