Specialist, Strategic Management Operations - Hybrid, Chicago
AbbVie
Summary
The Specialist, Strategy Management Operations is a key contributor on the Global Knowledge Management & Digital Collaboration (GKMDC) team, supporting Clinical Sciences by leveraging digital tools, automation, and emerging technologies—including AI—to transform ways of working. This role focuses on enabling modern, scalable, and user-centered digital solutions that improve how teams collaborate, manage knowledge, and execute work.
Job description
Key Responsibilities
Digital Transformation, AI & Technology Enablement
- Support the adoption and effective use of AI-enabled tools and advanced digital technologies to improve efficiency, decision-making, and user experience across Clinical Sciences.
- Partner with stakeholders to identify opportunities where digital tools, automation, or AI can streamline processes, reduce manual effort, and enhance knowledge sharing.
- Stay current on emerging technologies, platform enhancements, and digital trends, proactively identifying opportunities to pilot or apply new capabilities.
Knowledge Management & Digital Collaboration
- Design, implement, and govern knowledge management and digital collaboration solutions that enable teams to find, share, and reuse information effectively.
- Develop, maintain, and govern SharePoint sites, digital workspaces, and collaboration hubs that support projects, programs, communities of practice, and enterprise initiatives.
- Ensure key portals, channels, and sites remain current, relevant, and aligned to AbbVie brand and GKMDC standards, preventing content stagnation and improving discoverability.
- Coordinate and support project activities, communications, and stakeholder engagement to ensure successful delivery and adoption.
Enterprise Partnership & Knowledge Sharing
- Partner with teams across Clinical Sciences and the enterprise to deliver scalable digital solutions and promote consistent ways of working.
- Actively share knowledge, best practices, and lessons learned across teams and forums, helping drive reuse and enterprise-level impact.
- Serve as a connector across initiatives, helping teams learn from one another and apply proven approaches more broadly.
Business Consulting & Change Enablement
- Act as an internal consultant, translating business needs into practical digital solutions and advising teams on effective use of collaboration and productivity tools.
- Coach and guide teams on platform best practices, governance expectations, and recommended ways of working.
Ways of Working & Continuous Improvement
- Identify opportunities to improve processes, workflows, and digital experiences through continuous improvement and technology-enabled solutions.
- Operate effectively in a dynamic, fast-evolving environment, adapting priorities as business and technology landscapes change.
- Promote inclusive collaboration and diversity of thought across initiatives.
Requirements
- Relevant experience in knowledge management, digital collaboration, operations, IT, business process improvement, or digital transformation
- Strong written and verbal communication skills with attention to detail
- Advanced proficiency with Microsoft 365 tools (Excel, Word, PowerPoint, Outlook, OneDrive, Teams)
- Experience with SharePoint, including site design, content management, and governance
- Demonstrated ability to learn and apply new technologies in a continuously evolving environment
- Preferred: Bachelor's degree
- Preferred: Experience supporting cross-functional or enterprise-wide initiatives in a matrixed organization
- Preferred: Familiarity with AI-enabled tools, automation platforms, or workflow technologies
Benefits
- Paid time off
- Medical, Dental & Vision
- 401(k)
- Short-term incentive programs
Company overview
AbbVie is a global biopharmaceutical company that discovers, develops, and markets advanced therapies for some of the world's most complex and serious diseases. Founded in 2013 as a spin-off from Abbott Laboratories, AbbVie has established itself as a leader in immunology, oncology, neuroscience, eye care, and virology. The company's flagship product, Humira (adalimumab), was one of the world's top-selling drugs for treating autoimmune conditions like rheumatoid arthritis and Crohn's disease. AbbVie maintains a robust pipeline of innovative medicines and has expanded its portfolio through strategic acquisitions, including Allergan in 2020. With research facilities across the United States and globally, AbbVie focuses on advancing science to improve patient outcomes while maintaining strong commercial operations worldwide. The company operates with a patient-centric approach and invests significantly in research and development to address unmet medical needs across multiple therapeutic areas.