Specialty Care - Immunoglobulin (IG) Health & Science Specialist - Washington, DC

Role Summary

The IG Health & Science Specialist is a field-based commercial role responsible for driving growth and performance of Pfizer's immunoglobulin portfolio. The role focuses on launching new products, executing strategic territory plans, building compliant customer relationships, and supporting formulary access and appropriate IG use across office-based specialists and specialty infusion pharmacy accounts. This role requires strong product and disease-state knowledge, customer and market acumen, and the ability to engage effectively with healthcare providers and pharmacy stakeholders through a mix of in-person and virtual interactions. Collaboration with cross-functional partners is critical to advancing access, continuity of care, and Pfizer business objectives.

Role Responsibilities

Customer Engagement & Sales Execution

• Build and maintain compliant relationships with HCPs, pharmacy leadership, specialty infusion pharmacies, KOLs, and other key stakeholders.
• Deliver targeted, approved disease-state and product education to support appropriate IG utilization and drive demand.
• Execute face-to-face and virtual customer engagements using the most effective channel mix.
• Maintain clear call objectives, next steps, documentation, and KPI management.

Territory & Account Planning

• Develop and execute strategic territory and account plans based on analytics and customer insights.
• Adapt plans dynamically based on performance, opportunities, and customer needs.
• Proactively plan daily schedules and optimize engagement across multiple sites of care.

Business & Access Support

• Support patient access by providing HCPs with relevant information on ordering, reimbursement, and approved Pfizer resources (e.g., patient education, co-pay support).
• Collaborate compliantly with Field Medical, Field Access Specialists, Key Account Management, Marketing, and Strategy to address customer needs.
• Use triage protocols and digital tools to connect customers with appropriate subject matter experts.

Tools, Analytics & Innovation

• Effectively use digital platforms (e.g., Veeva Engage, Microsoft Teams, Microsoft Office) and rapidly adopt new tools.
• Leverage data and analytics to develop insights and guide next-best actions.
• Provide field insights to inform the evolution of approved messaging and resources.

Basic Qualifications

• Education: Bachelor's degree OR an associate's degree with 8+ years of work experience OR a high school diploma (or equivalent) with 10+ years of work experience.
• Work Experience: Minimum of 3 years in one or more of the following: Pharmaceutical, biotech, or medical device sales; Pharmaceutical, biotech, or medical device marketing; Aligned therapeutic specific healthcare provider experience.
• Driver's Licensing Requirement: Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Preferred Qualifications

• 3-5 years specialty sales or marketing experience
• Strong knowledge of disease states, therapeutic areas, and specialty pharmacy customers
• Proven success in strategic account and territory planning
• Deep knowledge of applicable customers and markets (prescribers/HCPs/specialty infusion pharmacies/organizations)
• Demonstrated ability to build strong relationships with HCPs, KOLs and specialty infusion pharmacies across the sales lifecycle
• Experience working with KOLs, large group practices, specialty infusion pharmacies or managed care organizations.
• Strong business acumen, analytical, problem-solving and planning skills
• Ability to work effectively in a matrix organization and adapt quickly to change
• Strong organizational, communication and time management skills

Work Location & Travel Requirements

• This role is field based and requires the colleague to reside within a workable distance of all points of business within the assigned territory to effectively meet business needs.
• Determination of workable distance will be made based on business requirements and leadership discretion.
• Ability to travel to all accounts/office locations within territory
• Depending on size of territory and business need, candidates may be required to stay overnight as necessary