Specimen Collector I - Phlebotomy
Aegis Sciences Corp
Summary
The Specimen Collector - Phlebotomy is responsible for collecting biological specimens (including blood) at client sites for the purpose of conducting scientific testing. Duties include maintaining the integrity of the collection process, maintaining records for reporting purposes, obtaining initial insurance verification for billing purposes, and packaging specimens for shipment.
Job description
Schedule
Monday and Wednesday from 9:00 AM to 2:00 PM and Tuesday and Thursday from 8:00 AM to 4:00 PM (30-minute lunch), up to 25 hours per week.
Essential Duties & Responsibilities
- Foster open communication between the client and Aegis Sales Management
- Follow the standard operating procedures (SOPs) for sample collection
- Ensure the integrity of each 'Chain of Custody' and sample: sufficient sample volume, samples properly labeled and sealed
- Ensure sample requisitions are complete and all information is correct
- Utilize Electronic Lab Requisitions (ELR) 'FLUID' for sample submissions
- Answer questions from client/patients regarding Aegis policies
- Complete and maintain required Compliance Training, HIPAA Training, etc.
- Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
- Order supplies and manage budget with RSM and ASM as required
- Verify insurance information through Passport as needed
- Request/collect payments from patients (where applicable)
- Maintain regular communication with Regional Sales Manager and Area Sales Manager
- Support ASM/RSM in marketing and sales objectives with regards to sample collection
- Maintain an excellent working knowledge of Aegis testing services
- Participate in process improvements, including process definition, measurement analysis, and implementation of controls
- Participate in proactive team efforts to achieve departmental and company goals
- Provide leadership to others through example and sharing of knowledge/skill
- Other duties as required and assigned
A Successful Candidate Must Possess
- High School diploma or GED required
- Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
- Must meet state requirements for phlebotomy certification (where required)
- Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
- Experience in the medical field is preferred
- Excellent customer service skills are essential to success in this role
- Positive approach and attitude in patient interactions
- Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
- Basic computer knowledge including ability to send, receive, and monitor emails, basic website navigation, maintaining usernames/passwords, understanding computer ports, and typing at least 40 words per minute
- Experience and understanding of Windows operating system
- Preferred experience with tablets and use of a stylus
- Knowledge of how to save or delete files and folders
- Understanding necessity of security measures
Requirements
- High School diploma or GED required
- Completion of a phlebotomy training program or a minimum of three (3) years of experience in blood collection required
- Must meet state requirements for phlebotomy certification (where required)
- Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
- Excellent customer service skills
- Excellent written and verbal communication skills
- Attention to detail and ability to interact with staff at all levels
- Basic computer knowledge including email, website navigation, usernames/passwords, computer ports, and typing at least 40 words per minute
- Experience and understanding of Windows operating system
- Experience in the medical field is preferred
- Preferred experience with tablets and use of a stylus
Benefits
- Paid Time Off
- Floating Holidays
Company overview
Aegis Sciences Corporation is a leading forensic toxicology and healthcare laboratory founded in 1990 and headquartered in Nashville, Tennessee. The company specializes in science-driven drug testing and consulting services, providing evidence-based, clinically actionable information related to medication compliance, substance abuse, and drug-drug interactions through definitive testing of urine, oral fluid, and blood specimens. Aegis serves healthcare providers across multiple specialties including Pain Management, Behavioral and Mental Health, Substance Use Disorder, Prenatal Care, and Chronic Disease Management. The company has established itself as an industry leader in Novel Psychoactive Substance (NPS) testing, offering bi-annual test menu updates aligned with the latest recommendations from forensic science organizations. Beyond healthcare testing, Aegis provides anti-doping and forensic testing services to professional and amateur sports organizations, college and university athletic programs, as well as molecular diagnostic testing and clinical trial support. With over 800 team members and performing more than 100,000 lab tests monthly, Aegis operates nationwide with approximately 3,500 clients, delivering critical diagnostic insights that help clinicians make better decisions for patient care and public health.