Specimen Management- PRN- 1st Shift
Labcorp
Summary
Labcorp is seeking a Specimen Problem Resolution Specialist to join our team in Tulsa, OK.
Job description
Work Schedule: PRN 1st shift flexibility to cover additional shifts/weekends/holidays as needed.
Job Responsibilities
- Act a liaison between the lab, clients, and patients.
- Resolve internal & external customer requests via calls, instant messenger & email communications
- Communicates with customers in respectful and professional manner.
- Work in multiple databases to research complex issues and questions.
- Provide customer education and information as needed.
- Review test forms for accuracy and report any discrepancies.
- Prepare and triage specimens for analysis.
- Accurately identify and label specimens.
- Pack and ship specimens as necessary.
- Prepare and store excess specimen samples.
Minimum Qualification
- High School Diploma or GED equivalent
- 6 months of experience in a lab or specimen processing
Preferred Qualification
- Current or prior Labcorp experience
- Associates degree
- 6 months or more of experience in customer service
Additional Job Standards
- Excellent communication skills; both written and verbal
- Familiarity with laboratory operations as well as policies and procedures
- Comfortable handling biological specimens
- Ability to accurately identify specimens
- Experience working in a team environment
- Strong data entry and organizational skills
- High level of attention to detail
- Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications
- Ability to lift up to 40lbs.
- Able to pass a standardized color blindness test
Requirements
- High School Diploma or GED equivalent
- 6 months of experience in a lab or specimen processing
- Excellent communication skills; both written and verbal
- Familiarity with laboratory operations as well as policies and procedures
- Comfortable handling biological specimens
- Ability to accurately identify specimens
- Experience working in a team environment
- Strong data entry and organizational skills
- High level of attention to detail
- Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications
- Ability to lift up to 40lbs.
- Able to pass a standardized color blindness test
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.