Specimen Processing Trainer (Overnight Shift)
Quest Diagnostics
Summary
This position is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The Trainer is responsible for providing input to Supervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring they have the opportunity to learn critical skills needed for career progression. This position requires strong training, presentation, facilitation and communications skills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resources and knowledge to maximize training effectiveness is required.
Job description
Responsibilities
- Responsible for coordinating and facilitating training for all new employees as well as existing employees
- Responsible for maintaining a written training program and developing training as needed
- Maintains all training materials, and might be called upon to answer questions during an inspection
- Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees
- Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions
- Called upon occasionally to attend additional meetings and training sessions as needed by department leadership
- Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment
- Demonstrates proficiency and understanding of all job duties and SOP's related to the Specimen Processing Department
- Demonstrates and conveys a thorough understanding of how all the functions in Specimen Processing work together during training sessions
- Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions
- Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services
- Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions
- Completes all required written documentation, legibly and within the assigned timeframe
- Performs other duties as assigned
Qualifications
Required Work Experience: Internal candidates must have minimum of one year in PR Tech/Group Leader or related role
Preferred Work Experience:
- Minimum of 3 years Lab experience preferably in production environment
- Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.
- Training background or equivalent experience preferred
- Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.)
Physical and Mental Requirements:
- Works in a biohazard environment, practicing good safety habits
- Handles multiple tasks and works in a production environment
- Able to sit or stand for long periods
Skills:
- Excellent verbal and written communication skills and the ability to convey information and concepts are required
- PC skills including a working knowledge of MS Office applications.
- Maintains composure while working with new trainees and experienced employees that are difficult to train
- Reflects good judgment at all times when determining what action to take when resolving problems
- Demonstrates strong leadership and interpersonal skills that foster a positive environment
- Exhibits flexibility and ability to adapt to changes in procedures and the training of those procedures quickly
Education
- High School Diploma or Equivalent (Required)
Requirements
- High School Diploma or Equivalent (Required)
- Internal candidates must have minimum of one year in PR Tech/Group Leader or related role
- Excellent verbal and written communication skills and the ability to convey information and concepts are required
- PC skills including a working knowledge of MS Office applications
- Maintains composure while working with new trainees and experienced employees that are difficult to train
- Reflects good judgment at all times when determining what action to take when resolving problems
- Demonstrates strong leadership and interpersonal skills that foster a positive environment
- Exhibits flexibility and ability to adapt to changes in procedures and the training of those procedures quickly
- Minimum of 3 years Lab experience preferably in production environment
- Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience
- Training background or equivalent experience preferred
- Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.)
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation and Flex Time
- 6 Holidays plus MyDay
- Financial coaching
- 401(k) Matching
- Employee stock purchase plan
- Life and disability insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
- Career advancement opportunities
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.