Specimen Technician III
Quest Diagnostics
Summary
This position has mastered all duties of the Specimen Processing Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards. This position will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens.
Job description
Responsibilities
- Demonstrates proficiency in responsibilities of the SPT II and understanding of all job duties and SOP's related to the Specimen Processing department
- Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary
- Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory
- Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
- Demonstrates an understanding of the compliance policies related to test ordering, which requires developing the ability to research test ordering information on translation tables, computer systems, and the directory of services
- Understands the complex relationship between test(s) ordered and specimen received
- Completes all required documentation, legibly and within the assigned timeframe
- Meets standards for production and accuracy within 3 months
- Validates and verifies orders for other employees
- May assist in training employees in any Specimen Processing job function and may provide ongoing training
- Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance
- Performs other duties as assigned
Qualifications
Required Work Experience: Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role
Preferred Work Experience: Medical background preferred which includes medical terminology applicable to a clinical laboratory; Previous experience in a production environment preferred
Physical and Mental Requirements: Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour; Works in a biohazard environment, practicing good safety habits; Able to sit or stand for long periods; Handles multiple tasks simultaneously and works in a production environment
Skills: PC skills in MS office applications; Communicates effectively with all levels of internal and external staff; Maintains composure while working under pressure; Demonstrates strong interpersonal skills that fosters a positive attitude at all times; Demonstrates flexibility and is able to adapt to changes in work assignments; Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues
Education: High School Diploma or Equivalent (Preferred). Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.
Requirements
- Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role
- Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
- Works in a biohazard environment, practicing good safety habits
- Able to sit or stand for long periods
- Handles multiple tasks simultaneously and works in a production environment
- PC skills in MS office applications
- Communicates effectively with all levels of internal and external staff
- Maintains composure while working under pressure
- Demonstrates strong interpersonal skills that fosters a positive attitude at all times
- Demonstrates flexibility and is able to adapt to changes in work assignments
- Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues
- High School Diploma or Equivalent (Preferred)
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- Paid holidays
- Financial coaching
- 401(k) Matching
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible spending accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.