Split Shift Clinician, Emergency Services

Working with a team of professionals including first responders, healthcare providers, and community-based agencies, the ES Clinician helps stabilize psychiatric crises, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. Evaluations are performed in clinic, homes, hospitals, community, and mobile-based settings. Responsibilities include telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Key Responsibilities

• Work Monday-Friday, 7:00 PM-3:00 AM.
• Provide emergency crisis evaluations and all related service delivery requirements for youth, adult, and geriatric populations in multiple settings, including hospitals, community-based settings in the region, and/or on-site at GNMH locations.
• Provide assessment, treatment interventions and short-term crisis counseling and case management.
• Assess the client's crisis state, immediate needs, and level of urgency, and select the appropriate mode of intervention in relation to suicide risk, violence potential, current level of coping, mental status, support system, need for medication, crisis housing, brief hospitalization, IEA, or referral for outpatient treatment.
• Utilize a variety of Evidence-Based Practices (EBPs) and screening tools for risk assessment and crisis stabilization efforts.
• Manage the acute phase of clients presenting in behavioral health crisis; assess, triage, and refer clients to the appropriate services.
• Formulate and initiate plans of action independently and/or in consultation with the client, Psychiatrist, Case Manager, and various other staff, as appropriate.
• Provide in-person clinical services to clients as appropriate for position and as directed by supervisor.
• Complete all documentation within 3 business days (with first day being date of service/completion).
• Learn, provide consultation to others, and fully execute Inpatient Emergency Admission (IEA) and Conditional Discharge (CD) revocation processes, as outlined per NH HeM regulations.
• Communicate information to appropriate staff regarding client crisis status and interventions, required follow-ups, and treatment planning.
• Provide emergency consultations, information, and evaluations to community agencies and organizations, including police, jails, and hospitals.
• Attend team meetings, therapists' meetings, department meetings, and supervision meetings.
• Manage and respond to email and voicemail in a timely and professional manner.
• Perform other duties or special projects as assigned.
• Be flexible to work non-traditional shifts in order to staff this 24/7 program as needed.
• Willingness to transport clients as needed.

Qualifications

• Master's Degree in Counseling, Social Work, or related mental health discipline required.
• 1 to 2 years of experience.
• Experience and training in emergency psychiatric services working with adults, youth, and their families, including training in de-escalation strategies and emergency services system of care.
• Experience in diagnosing mental health/substance abuse disorders, motivational interviewing, solution-focused counseling, and providing psychotherapy.
• Ability to form rapid rapport and interact with a broad range of clients, including severe and chronic populations.
• Familiarity with community resources.
• Working knowledge of computers and ability to complete documentation electronically.
• Strong collaborating skills and ability to work effectively independently and as part of a team.
• Valid driver's license, reliable transportation, and insurance required.
• Experience with Evidence-Based Treatment modalities, Recovery Oriented Systems of Care, Patient-Centered Treatment, Mental Health First Aid, medication-assisted treatment, and community resources.
• Experience providing case notes and properly documenting assessments.
• Knowledge of major mental illnesses and appropriate treatment interventions.
• Excellent communication and interpersonal skills.
• Skilled with Microsoft Office products (Email, Word, Excel).